Firestone Complete Auto Care
19320 Plummer Street, Los Angeles, California, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance institution located at 19320 Plummer Street in Los Angeles, California. With a team of experienced technicians and state-of-the-art equipment, they provide a wide range of services including tire replacement, oil changes, brake repairs, and more. Whether you need a quick fix or a complete overhaul, Firestone Complete Auto Care is dedicated to keeping your vehicle running smoothly and safely. Visit their store today for all your automotive needs.
Photos of Firestone Complete Auto Care
19320 Plummer St, Northridge, CA 91324, United States
Opening hours of Firestone Complete Auto Care
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 17:00
Reviews of Firestone Complete Auto Care
"The store manager was there when I arrived. She helped me. She’s very thorough and made certain I was comfortable with what they found and what they didn’t find! I came with recommendations from Northridge Toyota, some of which turned out to be incorrect!! Now that I am aware Firestone does all work, not just tires, except transmissions, I will never go anywhere else. I am extremely happy with this Firestone location!!!"
"words can’t even describe how thankful I am, to have brought my car to this location I mean, the help this store has given me is insane, the customer service is on point, the techs coming to me physically an explain everything I need done. It’s amazing I love it. Most of all the store manager is actually present and she awesome so helpful, so kind, funny and just honest. I have had such a crappy situation with a diff firestone area, and I’m very very thankful I found this one and beyound thankful I can trust my car with them . so thanks guys for all the help and honesty you guys provide. there are great techs out there! This location has them just saying!"
"I had a nail in my tire and I was unaware of this. The Northridge Firestone took me very short notice on Christmas Eve to replace my tire. They replaced my tire within 30 minutes. I always come here for my car needs. I highly recommend them to everyone."
"Excellent service at Firestone Northridge. The staff were really pleasant, friendly and knowledgeable. The work was completed quickly and saved me a bunch of money compared to the dealership. I will be using this location for all maintenance moving forward."
"By far the worst service I have received from anywhere I been I would give no stars if possible. The manager tried to upsale me on a part for my car that wasn’t needed after I went in asking them for an oil change. I then mentioned that I would like my brakes flushed. They tried to return my vehicle with no BRAKES!! I couldn’t even drive my car off the parking lot. They then mentioned that I needed to change my master cylinder because the brake flush made the vehicle feel this way brake cylinder go out. Which made no sense and I knew it but I gave them the benefit of the doubt because my car was not in working condition and they refused to redo the brake flush and i knew they did it wrong in the first place because how would my brakes just stop working after that. They tried to give me my car that way and forced me to change the brake cylinder because they swore it had to do with that and kept in mind I couldn’t drive my car off their lot to even get a second opinion. I then came back after they kept my car for 3 days! They quote and quote kept finding things wrong with my car and when I dropped it off it was in working condition. Then the manager refused to speak to me and address the issue. I would never trust any Firestone with my vehicle again after this. I used to change my oil here every three months and decided to take my business elsewhere due to this because how could I ever trust them with my car again. I could’ve got in an accident due to their negligence and they didn’t care one bit. I called corporate and there district manager or higher up was just as rude an unprofessional he tried to justify there actions. This is so sad an disappointing coming from Firestone."
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