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AAA Thousand Oaks Insurance and Member Services
100 East Wilbur Road, Thousand Oaks, California, United States
About the AAA Thousand Oaks Insurance and Member Services
AAA Thousand Oaks Insurance and Member Services is a trusted institution located at 100 East Wilbur Road in the beautiful city of Thousand Oaks, California. As a finance, insurance agency, and travel agency all rolled into one, we are dedicated to providing our members with top-notch services and peace of mind. Whether you're looking for the perfect insurance coverage, planning your next vacation, or seeking expert financial advice, our team of professionals is here to assist you every step of the way. Join us at AAA Thousand Oaks Insurance and Member Services and let us help you navigate life's uncertainties with confidence and ease.
Photos of AAA Thousand Oaks Insurance and Member Services
100 E Wilbur Rd, Thousand Oaks, CA 91360, United States
Opening hours of AAA Thousand Oaks Insurance and Member Services
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of AAA Thousand Oaks Insurance and Member Services
"I have AAA Auto & Home Insurance. Been with them for 28 years. I continue to be so impressed with them. My daughter has been in two car accidents in the last 2 years and when filing a claim, my experience with AAA has been great. The claims people are very friendly, good communicators, and followed up several times to make sure my daughter got home safely. Because she spun out in the snow, they ended up making it a no-fault claim and did not raise her rates. They reimbursed us for the expensive tow bill from Boulder to CA and according to the body shop that fixed her car, the claims adjuster was easy to deal with (which I am told is not always the case with other insurance companies who try to nickel and dime the claim). As for my AAA home insurance, all my neighbors have seen their rates sky rocket in CA. Mine have stayed the same. Highly recommend AAA."
"The DMV is more efficient than this location. I heard the front desk tell 5 people in a row “ 15-20” minute wait, when there were people waiting for an hour. Zombies. Waste of time. If it weren’t for Roadside Service I’d cancel. Their insurance products are outrageously priced too. Tech will put these people out of a job before long."
"Excellent driving course. I highly recommend signing up with Roy K for driving instruction. He is a knowledgeable and effective instructor with exceptional communication skills and exceeded all our expectations in every regard."
"Absolutely the worse experience I have ever had in getting my home insured. Not at all the typical experience I am used to with AAA. I switched over my cars and home to AAA from Geico/Homesite. Car insurance has not been the issue. However the homeowners insurance has been a nightmare. Thought I was good to go but apparently there was still an open claim with Homesite. Work was completed in Jun-2022 but still showed open in October so I got a cancellation letter from AAA. No call from my local AAA rep. So I call and she said, she would work it and not to worry the policy as she would not let it cancel. Next I get a check in the mail so I call and sure enough it cancelled. So I called again and my local rep and she reinstated the policy since the claim was closed by Homesite, I gave my credit card info to cover the check amount and I was told I was good. That was over a month ago. I called today to switch coverage on a new car and was told I did not have a multi policy discount and I asked "what do you mean" and was told the home policy was not reinstated so apparently I have no homeowners insurance which, as you can image raised my blood pressure. So I called my local office to find out what was going and was told they needed me to authorize a flood deductible and need to take pictures of the house. This will happen tomorrow and then they will reinstate my homeowners insurance. I have no idea where my escrow money has been going and I have been exposed to losing a major asset and equity which at the age of 60 I would never recover from. Communication has been lacking throughout this entire process, no since of urgency and the service has been very disappointing. I caution anyone switching your insurance to double and triple check you coverage."
"They were very good about keeping social distancing while also addressing the needs of each person. I felt as though I was treated with respect and not rushed at all as I took care of my membership renewal and my car registration which involved changing of my license plates. The person who took care of me was helpful and friendly showing lots of patience with me. I am thankful that AAA is so helpful and efficient at performing their services!"
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