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PacSun
1689 Arden Way, Sacramento, California, United States
About the PacSun
PacSun is a popular clothing and shoe store located at 1689 Arden Way in Sacramento, California. Offering a wide selection of trendy and youthful apparel, footwear, and accessories, PacSun is a go-to destination for fashion-forward individuals looking to stay on top of the latest trends. With a laid-back California vibe, this store is the perfect place to find the perfect outfit for any occasion.
Photos of PacSun
1689 Arden Wy, Sacramento, CA 95815, United States
Opening hours of PacSun
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of PacSun
"Went here for a return a few days ago with HORRIBLE customer service. The lady had a sunflower tattoo on her arm but I didn’t catch her name. I didn’t have the original receipt with me but I had the email along with the order number and she told me she couldn’t do my return for me unless I logged into the app? She had my phone number, email address AND the confirmation email with the order number and still couldn’t process my return. She seemed extremely inconvenienced and had a horrible attitude the entire time and I was being extremely nice to her considering how she was treating me. As I was leaving and about to pick up the pants I was trying to return I accidentally went for the other pair of pants that was just laying on the counter and she gave me the nastiest look and said uhm those aren’t your pants. I apologized, grabbed my pants and told her to have a good day and she could hardly even say it back.. I’ve always been so kind to retail workers as I’m a retail worker myself so this really threw me off :\ On a lighter note, I went in today and another lady helped me with no issues whatsoever, she even let me do a return for an item I didn’t have the receipt for because it was under the orders placed when she looked up my phone number. If i asked the previous employee she definitely would not have helped me with that one. The employee that helped me today is the only reason I’m giving this place a 3 star!"
"Bad customer service except for one manager. There were three people working this afternoon. This taller white male with long light brown hair and a light skin (I assume white too) female with super curly hair. Both just stared at me and ignored me as if I wasn’t in the store. No smiles, greetings, or offer to help. I stood at the register for super long while they made eye contact with me but would ignore me and say nothing. How about a “sorry someone will be with you shortly?” A manager then came to help me (African American male, probably mid 20s). The manager was really nice. If you hate your job so much, please quit because you’re giving customers a bad shopping experience."
"Was they're today nice shirt store I saw a couple shirts I want just hope they're still there in a couple days I'll be going back.."
"went here pretty often 3-4 years ago and worked here at one point and i went in today and grabbed 3 things off the buy one get two rack. most expensive item was 55 so simple enough around 60ish after tax for everything. my total was 83 and the employees could not for the life of them explain it to me i assume the sale ended or the wrong items got put on the rack but they kept saying that wasn’t it and it was the algorithm which made no sense. left without anything because all of it wasn’t worth that much to me even after washing my time trying stuff on"
"Everyone is so kind! Serena, the store manager, is the best and her team are amazing! Always ready to help! Love coming here, even though I prefer online shopping!"
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