AutoNation Chrysler Dodge Jeep RAM Roseville Service Center

"The Roseville CDJR is the best location hands down. I was very nervous bringing it to the dealership since I had a terrible experience at the Sacramento location. It was a night and day experience. My service advisor Kolin was amazing and kept me informed on my vehicles status regularly and even made sure I was taken care of on his day off. I will make sure to recommend this location to all my friends and family and have them ask for Kolin if he is available since I know he will take care of them 100%. 5 stars!!!"

"I have nothing but good things to say Auto Nation Chrysler of Roseville. Kerry was the individual at the service counter that I worked with. He was both very knowledgeable and professional. The repairs were made on a timely basis and for the price that was quoted to me."

"Towed my Jeep to AutoNation on 2/3. On 2/6 I received a call from my Service Advisor, Daniel @ 11:30 am. He told me the part was no longer available, but that a used part was found in Pennsylvania. David kept saying the part would not be 100% guaranteed. After him repeating the 100% guaranteed several times, I asked what would the guarantee be. He said he would find out. He came back on the line and said there would be no guarantee at all. He gave me the price, and I agreed to the repairs with zero guarantee and authorized 2 additional diagnostics to be performed. Daniel called back @ 2:29 pm, left a message to return his call. I tried returning the call three times before he called me back. In the second call he stated AutoNation has decided not to do the repairs, with zero explanation. They would not even do the diagnostics on the other two issues. I am out $498.00 for nothing. When I brought that up to David, he replied that they did the diagnostics and found out what the problem was. Our code reader did that already. I would strongly discourage taking vehicles to AutoNation. I wasted a week in this process for nothing. Found a new aftermarket part that anyone who can remove bolts can install, which includes a lifetime guarantee."

"The dealership is clean and John Avitia did a good job of understanding my concerns and writing up what needed to be done. This was my second visit to repair/replace the Air Intake Heater Relay (per a recall) and they had to replace the Relay again (no fault of the dealer). The dealership requested that I leave the truck overnight so that a “cold start” could be done to insure the relay was working properly. I appreciate them going the extra mile to make sure everything was working properly. The service department is very good, but very busy. Auto Nation should seriously consider expanding the service department and overall size of the dealership."

"Daniel Dare, our Service Advisor, was amazing! We dropped my car off the night before. First thing, the next morning he called me to confirm what we were requesting to be done. Then called later with additional recommendations. No pressure to do more, only offering an estimate on the work I requested. He even emailed me pictures of what the mechanics were also recommending and why. Great experience!"