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Golden State Auto
1940 Zinfandel Drive, Rancho Cordova, California, United States
About the Golden State Auto
Golden State Auto is a one-stop destination for all your automotive needs in Rancho Cordova, California. As a car dealer, we offer a wide selection of high-quality vehicles for sale. Our experienced technicians provide top-notch car repair services to keep your vehicle running smoothly. Need financing for your new car? Our finance department is here to help. We also offer insurance services to protect your investment. Visit our store at 1940 Zinfandel Drive and experience the exceptional customer service and expertise that Golden State Auto is known for.
Photos of Golden State Auto
1940 Zinfandel Dr Ste A-1, Rancho Cordova, CA 95670, United States
Opening hours of Golden State Auto
Monday:
08:30 - 20:00
Tuesday:
08:30 - 20:00
Wednesday:
08:30 - 20:00
Thursday:
08:30 - 20:00
Friday:
08:30 - 20:00
Saturday:
08:30 - 20:00
Sunday:
09:00 - 20:00
Reviews of Golden State Auto
"My first car buying experience with Mike was an absolute nightmare. (Judging by other glowing reviews for another associate, maybe just avoid Mike?) After selling me a vehicle with issues Mike claimed he "didn't have to disclose", they charged me a restocking fee of $500, and I had already filled up the tank with gas this morning ($65) because they sold it to me 1 gallon away from empty. I was treated very poorly and when I returned not even 24 hours after signing to follow up on the warranty he failed to offer me the first day. I was told it wouldn't cover the vehicle until it had been driven 500 miles. I asked if this could be changed due to the issues the car was showing that were a danger to my safety driving it, and was literally shrugged off with refusal. I also cleaned the inside of the vehicle thoroughly this morning because they refused to clean it yesterday. It's really unfortunate that I came here as a first time car buyer. I wanted my first car buying experience to be positive so I could share a happy story and a trustworthy dealership with my friends and family. But different people have different priorities, and Mike showed me that any profit he could grasp was more important than providing honest service. He became very dismissive and defensive when I asked about what could be done to make the vehicle safe for me to drive. Which was quite a strange experience to endure, because I used to work in sales myself and would have never treated someone this way. I really hope that Mike will treat the next person with the kindness, respect and autonomy everyone deserves, instead of how inappropriately he treated me. I would only shop here if I had a good mechanic I know and trust to inspect the vehicle. I know if I had, they would have warned me about the issues before I signed for it. But after this experience with Mike, I will definitely never return and warn my friends and family to stay away. Be careful everyone, I wish you a better experience, a better sales associate, and a better vehicle than I had."
"I left the dealership with my car and a big smile on my face, all thanks to this exceptional saleswomen/finance manager her dedication and expertise is outstanding. I highly recommend this dealership to anyone in search of a great car-buying experience! Enjoyed working with Lorena, she was very professional and took care of all my questions/concerns."
"I had an amazing experience with Golden State Auto, Lorena was my sales Woman, she was professional, beyond efficient on top of the whole transaction. If I owned my own business I would steal her away and have her run my company. The whole purchase was stress free, absolutely no pressure like most car lot's do. Thank you Lorena for making purchasing a used car a great experience..."
"This was my first online purchase without test driving the vehicle, and I couldn't have been happier. After some time of online shopping I found a vehicle that was I very interested in. I spoke with Isaac who was friendly, kind, and professional. Isaac was extremely helpful and went above and beyond with all the questions I had for him. I told him that that this would be my first purchase without having to have seen the vehicle first. Isaac made it such a smooth and easy experience by kindly explaining the entire process. He also sent me additional photos of the vehicle. Within a few days my vehicle had arrived and it was exactly as described to me. Thank you Isaac, and Golden State!"
"I recently had the pleasure of purchasing a BMW from the best independent dealership in the area, and I can't say enough good things about my experience! First and foremost, the customer service here is absolutely top-notch. From the moment I stepped onto the lot, I was greeted with a warm and friendly welcome by Lorena. The owner, Alex, who was actively involved in the process, went above and beyond to ensure I found the perfect vehicle to suit my needs. Their knowledge and passion for cars were evident, and they took the time to answer all my questions and guide me through the entire process. The range of vehicle options available was impressive. It's clear that this dealership carefully curates its inventory, and there's something for every taste and budget. Whether you're looking for a luxury car like my BMW or something else entirely, you're likely to find it here. Moreover, Leroy and Brian provided a variety of financing options, making it easy to secure a loan that fit my financial situation comfortably. The transparency and flexibility in this regard were greatly appreciated. The BMW I purchased was in impeccable condition, a true testament to the dealership's commitment to quality. It's clear that they take pride in offering well-maintained vehicles that are a cut above the rest. I'm so pleased with my purchase that I know I'll be back in the future. This dealership has won my trust with their excellent customer service, knowledgeable owner, diverse vehicle options, and transparent financing. If you're in the market for a vehicle, do yourself a favor and visit this dealership. You won't be disappointed! Thank you, Golden State Auto for a five-star experience! Sincerely, A Happy BMW Owner"
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