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Wheelers Accessible Van Rentals
3298 Kettner Boulevard, San Diego, California, United States
About the Wheelers Accessible Van Rentals
Wheelers Accessible Van Rentals is a leading car rental service located at 3298 Kettner Boulevard in San Diego, California. Specializing in accessible van rentals, they provide a wide range of vehicles equipped for individuals with mobility limitations. Whether you need a wheelchair-accessible van for a short trip or an extended rental, Wheelers Accessible Van Rentals has you covered. Their friendly and knowledgeable staff are dedicated to providing exceptional customer service and ensuring a comfortable and convenient experience for all customers. With a prime location in the heart of San Diego, Wheelers Accessible Van Rentals is the go-to destination for accessible transportation solutions.
Photos of Wheelers Accessible Van Rentals
3298 Kettner Blvd, San Diego, CA 92101, United States
Opening hours of Wheelers Accessible Van Rentals
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
09:00 - 15:00
Reviews of Wheelers Accessible Van Rentals
"Horrible horrible service. Vans are delivered dirty. And safety harnesses don't even work. And then you are charged for days you don't even use them. Will never enter here again. Supervisor never called to give me a refund. In response to wheelers comment:. It seems like just because this is a public forum you write whatever you want to seem empathetic. But no one has called me and no one has given me a refund. It was your fault You did not deliver the car the day I reserved it. It came the next day and I was still charged for that day"
"customer service for wheeler is good. It is difficult to recieve your rental deposit back. Waiting 2 weeks for credit back to my Amex"
"Overall terrible experience. When we arrived to pick up our van, they use a "contactless check-in" which means you have to call them to unlock the vehicle. That would be fine if they would answer their phone. We had to wait over 30 minutes on hold for them to answer the phone. The vehicle was in poor condition with the ramp completely disconnected on one side, making it possibly unsafe. Then in the middle of our trip, the battery died which ruined one of our planned trips and I had to spend 2 hours in a parking garage dealing with a tow truck who had to come out and replace the battery. They offered no apology, no partial refund, nothing."
"My parents were gifted a 4-day rental for the holidays and had a wonderful experience w Wheelers. The check-in and return were very easy and the customer service was excellent. The van was in great condition and very easy to operate. I wish we knew about Wheelers sooner. We will definitely be renting another wheelchair accessible van soon from your team. Thank you for giving my family a memorable holiday!"
"Was disappointed in the van we were provided. I have rented accessible vans on 3 other occasions as this was by far the worst. First off the car came with several bits of damage on the base of the seat, missing the plastic covering on the base of the driver side. The biggest issue was the footrest for the back row not folding up. as a result someone had to get in the back in an awkward position to hold the footrest upright to get space for my wheelchair to park. We called them and asked for a new rental causing us to miss some of our vacation plans but they did not have any for the week we needed it. They did tell me that a van will be available in a few days and would call me back but never did. I also called them after asking for some discount as a result of the inconvenience and the manager never called me back. In all I am dissatisfied and won't be using wheelers again on my next vacation."
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