Spreen Honda Loma Linda 25050 Redlands Boulevard, Loma Linda, CA 92354

"I noticed that my engine light started late Saturday night. I appreciate the fact that I can set up an appointment online when the call center is closed. There was a line of cars that made reservations as well as walk ins. Someone addressed me within the first 30 minutes and helped me with the issue. Vince kept me up to date with what was going on with my car via text. I was able to pay for the service online prior to picking up my car. When I arrived, all I had to do is check back in with Vince and get my paperwork. I paid $189 to diagnose the issue. There is a waiting area for customers. I cannot comment on it since I did not use it. i will definitely use Spreen Service again."

"Absolutely loved the experience here. Starting from Stevie who does her job exceptionally, was kind, warm, and welcoming. Stacy in the finance office and jimmy, the manager. Everyone was very kind and considerate. I never felt pressured to make any decisions or purchases I was not comfortable with. I felt as though they went above and beyond to make the experience a good one for us and I am so glad I purchased a new car with them."

"I inquired recently for a new vehicle; I was going to trade in my current one. I was well aware of going into a new purchase with negative equity, due to only having my current vehicle for seven months. When calling this dealership in the beginning of the week, I was gracefully greeted by the receptionist with the words along the lines of “Thank you for calling Spreen Honda, where you’ll have the best buying experience.” I live in LA so I preferred having an estimate before going in. After getting an estimate via email, the numbers were out of my budget. A few days later being yesterday I thought coming in would show a bigger commitment and would get me a better deal. After working out somewhat of a better deal I decided to commit to buying the new vehicle. The last step was to wait for finance to call me in to sign paperwork. After 40 more minutes for finance to call me in, the sales rep tells me he was sorry but the bank was not approving the deal due to negative equity and will call me tomorrow with how much more down payment they want from me. After shaking my hand and getting me worked up telling me the car was going to be washed and prepped for me and all was left was to sign the paperwork, I left without the vehicle. Having multiple experiences with purchasing other vehicles have I ever experienced “locking in a deal” and then told the bank was not approving the deal. It’s not a 1-star review due to the positive attitude Jacob (Sales Rep) had. He had a long 11-hour day when I arrived; I’m sure Brandon (General Sales Manager) did too. Nothing against them; they’re just employees, and everyone has faults, but a 2-star for the poor communication and misleading information."

"I recently had an outstanding experience at Spreen Honda Loma Linda, and I am thrilled to share my positive review. From the moment I stepped onto the lot, the staff went above and beyond to make my car-buying experience exceptional. The dealer, Celeste, was incredibly knowledgeable, patient, and genuinely invested in ensuring I found the perfect vehicle to suit my needs. Their professionalism and friendly demeanor made the entire process smooth and stress-free. They took the time to answer all of my questions, providing thorough explanations and making sure I felt confident in my decision. The dealership itself exudes a welcoming atmosphere, with a clean and organized showroom and lot. The range of vehicles available was impressive, and Celeste took the time to understand my preferences, steering me towards options that perfectly matched what I was looking for. What truly sets this dealership apart is the commitment to customer satisfaction. The entire team, from sales to finance, worked seamlessly to ensure I got a fair deal and drove off the lot with a smile on my face. The attention to detail, transparency, and overall positive attitude made this car-buying experience one of the best I've ever had. I highly recommend Celeste to anyone in search of a new or used vehicle. The exceptional service, combined with a vast selection of quality cars and a knowledgeable, friendly dealer like Celeste, make it a top-tier choice for anyone in the market. I am grateful for their outstanding service and couldn't be happier with my new car."