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Frank's Collision Centers
2101 South El Camino Real, San Clemente, California, United States
About the Frank's Collision Centers
Frank's Collision Centers is a trusted car repair institution located at 2101 South El Camino Real in San Clemente, California. With a team of skilled technicians and state-of-the-art equipment, we specialize in providing high-quality collision repair services for all makes and models of vehicles. Whether your car has been in a minor fender bender or a major accident, you can trust Frank's Collision Centers to restore it to its pre-accident condition. Our commitment to customer satisfaction and attention to detail sets us apart as a premier choice for auto body repair in the San Clemente area. Visit us today for all your collision repair needs.
Photos of Frank's Collision Centers
2101 S El Camino Real, San Clemente, CA 92672, United States
Opening hours of Frank's Collision Centers
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Frank's Collision Centers
"Feels so good to be back in my car! Thank you Frank's and thank you Jeremy for all the status updates and taking the best care of my car. I highly recommend this place! I've used them multiple times and they are my go to body shop for all of my friends and family. Thank you!"
"My Honda Clarity hit a large scrap of tire early one morning on the freeway and the damage to the front passenger side was extensive. My insurance company AAA, handled my claim and suggested Franks as a great auto body shop. I had used Franks services once before and I knew they would do an amazing job taking car of my car. My Service Adviser was Angel and he kept me informed and up to date on every step of the way. They use a handy website to also keep the customer up to date too. My time using Frank’s Collision Center was amazing. If I ever need any auto-body work, paint touch ups, or anything else I know where to call. They also provide lifetime warranties on some of the work that they perform. I highly recommend considering Franks anytime minor or major auto body work is required."
"Frank's is by far the best collision auto shop I have ever used. The crew is amazing, the work is top quality, and the overall experience went smoothly do to their excellent customer service. Justin, who handled my claim from start to finish is honest, transparent, and consistent with updates. Honestly, I never knew an auto shop could have ALL the qualities that Frank's has. They turned a very inconvenient situation into a hassle free experience. I can't thank Justin and the crew enough for their dedicated, honest hard work. Highly recommend!!!"
"Firstly, WOW. Never have I been to an auto shop of any kind where I was treated with genuine kindness AND quality craftsmanship. So many positive traits I could list; honesty, professionalism, integrity. Frank's made me feel like I was one of them. Justin, My adjuster, was incredible. I had an accident which went thru insurance and the first day Justin gave me an initial estimate within 20 minutes so I could have an idea if the car was totaled. It wasn't but at the time I was a little nervous and he gave me some peace of mind. The repair itself took about a month, but I was warned about this in advance so no issue. Plus it was the other parties dime so what did I care? A month later the car was ready and looked beautiful! Like it was brand new. Another month went by, car running beautifully and since we were in the middle of a lockdown, I decided I wanted a project so I bought some aftermarket fog lights to change up my cars appearance. Well to my surprise, the emergency tools were missing from the trunk. A little annoyed, I called Frank's and was immediately greeted by the receptionist Sarah, who was extremely professional and helpful. She was also super kind.Anyway, at the time Justin was on lunch so he was unable to call back. He called back later that day but I was unable to pick up so we talked the next day. He started immediately looking for the tools and foam tool holder. Unfortunately, do to unforeseen circumstances, which he explained at the time of the warranty inspection; did I mention they have a satisfaction guarantee? Anyway, do to unforeseen circumstances, It took about a month to get everything. Today, I went to have it installed and mentioned that I needed the jack for installation of the new fog lights. Justin had this look of concern in his eye and warned me that the emergency jack isn't a safe way to install those fog lights as he's heard of horror stories where the jack fails. He then offers to install them for me on the spot as well as some license plate lamps to replace the unlawful black-lights, no matter how cool they looked. He calls Ezekiel over and Ezekiel installs the fog lights and Justin the license plate lamps. I am so grateful I chose this repair shop and would use them again in a heartbeat. Thanks for everything, Stephen"
"Anyone who rates this location under 4 stars is way too dramatic. No matter what the car experience is or was, the bottom line here seems to be that they aim to satisfy the customer on their time and dime. In any instance where you need a collision repair, the time frame is going to be a little off. Any belongings you leave in your vehicle are not their responsibility, but they're nice enough to collect them for you and place them in a bag or the safest place they can find in your vehicle. I waited over 2 weeks to get my car back after a rear end repair. The time frame was initially a week or less, but sometimes there is unforeseen damage to the frame rather than just the actual damaged part so of course stuff like that takes time. I was more than happy and willing to give them the time they needed to do the repairs because like most people, I prefer quality over quantity. When I picked my car up, the color did not match my car exactly. Justin, wanted nothing more than to make sure I was happy, so my car is there yet again and I wouldn't have it any other way. They're amazing and I'd take any car I own to them. I'd recommend them a thousand times over as well. Thank you Frank's Collision Centers and Justin for taking the time and effort to make sure I am a satisfied customer!"
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