Longo Toyota Service 3534 Peck Road, El Monte, CA 91731

"Always a great service with Joe Gonzalez. Introduced us to Patricia Gutierrez who was of great help."

"The waiting area is very comfortable. The service rep keeps you posted on the progress of the car. Should the mechanic find anything unexpected, the service rep will discuss it with you. I have been here several times to get service on my car. And I will continue coming back. There is a Starbucks and Subway sandwich in the waiting area. Although, I would like to see the restrooms maintained better. And I do not usually take advantage of this, but they will shuttle you to a location while the car is being serviced. In the past they have driven me all the way to Pasadena."

"The dealership is a bit expensive than others but they are very convenient. I took my car in today to get it serviced, my service advisor spoke with me about my car and said that I can get a coupon for the service I was getting. My car was ready when he went to lunch so another guy took his spot. The price that the other guy gave me wasn't the coupon price even thought I confirmed with him multiple times he insisted that it was the coupon price. After I payed and went home, my original service advisor calls me saying that they charged me full price and didn't add the discount. So he ended up processing a refund. I was just so grateful that he was honest enough to let me know. I asked for his name and he told me his name was Max Hernandez."

"I bought my car at this dealership six months ago and went there for the first complimentary maintenance today. They adjusted fluid level, checked tire pressure and made some inspections. I drove only 3100 miles so they haven't change the oil. The #29 representative James, speaking English and Romanian is nice. The maintenance is super quick. It took me only 30 minutes to complete the maintenance. No Starbucks voucher btw."