Honda World Downey Service & Parts Center

"This honda dealer is very cunning. They are so nice to you when you buy a car, and soon after the lies, the misleading begins. First, when gas was expensive, they offered to do something to the engine for 300 dollars so you could get more miles per gallon. I obviously rejected the offer. When my lease was up, they asked me to bring in the car so they would charge 4,000 dollars to give it a smog and check the breaks. When I asked why so much, they said "this is just the way it is," called my credit union, and first words out of the banker was " sad how they treat people," and then directed me to Honda financial of North America and they had no issues helping me. I purchased the car w no extra charges at all. HONDA OF DOWNEY will lie and tell you that you need to being in the car. False that is just so they can add another 5k to the car for nothing at all. By the way the smog cost me $50 and the breaks all 4 cost me about $300 this guy's wanted to charge 4k plus. I hope I can help a few people not make the mistake of giving it the honda inspection that cost 4k!"

"I honestly recommend this place good customer service from Gihan Gutierrez help us a lot with the maintenance that my car needed explained to me and my partner the warranty that my car had it was free something that other Honda dealership would never mentioned. I live like an 1 hour away and honestly I don't care I'm coming here to Downey."

"I absolutely enjoy coming here and taking the time to service my vehicle with a Downey Honda representative named Nicole. She is absolutely fun and amazing to speak with. She is very diligent in her profession and is very easy to understand what she explains to you what your car is missing. She is the best representative I have ever spoke to and I always request for her. Thank you for everything Nicole! PS- Honda Downey is the only service that offers Lyft transportation at no cost! Amazing area to visit for your Honda service!"

"Unacceptable service. Took my car in at 9:30 on Thursday with appointment, had a promise time of 12:30 same day; and car was not ready till Saturday for just a headlight change. I kept calling and would only get transferred to my service provider with no answer. Finally a representative named Alex took the time to help 48 hours late. I was left with no car. And would not recommend Honda to anyone."

"I’ve had great experiences every single time that I come to get serviced done for my car, and whenever I buy parts for my car always have great prices and truly the best Customer Service has been from Anthony Garcia. He went above and beyond to provide excellent service with such a great attitude. I’m so happy and can’t wait to recommend this place to more people."