Volkswagen of Downtown LA Service Center
1900 South Figueroa Street, Los Angeles, California, United States
About the Volkswagen of Downtown LA Service Center
Volkswagen of Downtown LA Service Center is a premier car repair facility located at 1900 South Figueroa Street in Los Angeles, California. Our experienced technicians specialize in servicing Volkswagen vehicles with precision and expertise. From routine maintenance to major repairs, we offer top-notch service to keep your car running smoothly and efficiently. Visit us today for all your Volkswagen service needs and experience the quality and reliability that only Volkswagen of Downtown LA Service Center can provide.
Photos of Volkswagen of Downtown LA Service Center
1900 S Figueroa St suite 100, Los Angeles, CA 90007, United States
Opening hours of Volkswagen of Downtown LA Service Center
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
07:30 - 17:00
Sunday:
Day off
Reviews of Volkswagen of Downtown LA Service Center
"They helped me with tire replacement for my ID4. They called to get tires by afternoon and in couple of hours my car was ready to go. They even did alignment. They provided Uber from and to the service. Really appreciate Greg and his team for their help."
"First, I've been bringing my car to this dealership's Service Department since it was located on the corner of Jefferson & Figueroa - a very long time. While I understand things, time and people change, changes should never be to the point that Customers are shown unprofessional and discourteous treatment, a lack of respect, as well as the inability of the staff to communicate properly, adequately and truthfully to ALL Customers."
"I’m giving this location 4 stars I felt the service on my vehicle was completed as they said they would but the customer service was lacking. I walked up to the customer service desk while the employees were having a conversation and I felt kinda awkward having to interrupt to check in for my appointments didn’t receive any acknowledgment until I interrupted . They also let me know that they would text or email about when the service was completed… I never received an email or text until I came into the office and asked if my car was ready several hours later. That is when the email came to me. I understand that not everyday can be perfect but at least try to work on the things you can control."
"I am not a car guy and taking the car into the dealership is sometimes intimidating to me - Jasmine really made the whole experience so comfortable from the minute I arrived - friendly service goes a LONG way for me and I do appreciate it. I feel like she told me exactly what was going to happen and really made me feel like it was her pleasure to serve me. Partly because of that I ended up buying an additional 10,000 miles maintenance plan add-on - she made a sale!"
"I am giving the highest rating because the two individuals I had direct contact with were amazing. I initially checked in with Greg and he noticed my tires were in very poor condition and really treated me like family offering suggestions on tire care for the future. He handed me off to Ryan. Ryan was also a joy to work with."
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