Service Department at Culver City Honda
9055 Washington Boulevard, Culver City, California 90232
About the Business
The Service Department at Culver City Honda is a top-notch car repair facility located at 9055 Washington Boulevard in Culver City, California. Our highly skilled technicians are dedicated to providing expert maintenance and repairs for all Honda vehicles. With state-of-the-art equipment and genuine Honda parts, we ensure that your car receives the best care possible. From routine oil changes to complex engine repairs, our team is here to keep your vehicle running smoothly and safely on the road. Trust the Service Department at Culver City Honda for all your car repair needs.
Photos
Contacts
9055 Washington Blvd, Culver City, CA 90232, United States
Opening hours
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
Closed
Reviews
"Took my honda in to fix a leak in the passenger side door. Paid hundreds of dollars to fix it. Had to take it in again about 6 months later because they didn’t fix it. Was told it would be an additional $700 to fix. Ended up looking around and then scheduled an appointment to fix, and the new rep I scheduled with, Ron, told me it would cost at least $400-500 just to look at it, which doesn’t make sense. He admitted he didn’t want to deal with it because they messed up previously. Seeing others have had issues with him. Overpriced. Don’t do a good job. Avoid this place."
"Carla is the best service advisor. She was very helpful and explained everything in detail. Highly recommend."
"Called to get a quote about rims that were stolen from my car. The guy on the other line giving me a quote was reluctant to help me. I just needed 2 rims and 2 tires and for some reason he gave me a quote for labor also so I said ok so I just need the rims and tires no installation..he then gave me a higher number than before. I just said so I'm getting charged more? How? I told him nevermind he said "ok buddy" and then hung up on me. I've shopped here for years I got my first car here in 2008 and when I got this new car in 2023 they kept saying thank you for being part of the family. They only say that to sucker you and make you believe that they actually care about you but when your down they just kick you while you're there. Thanks a lot Honda so much for your random acts of helpfulness."
"I recently had a regrettable experience with the customer service at Honda Culver City, particularly with Ron, one of their representatives. I took my car, which is just over 3 years old with only 18,000 miles on it, to the dealership for a dashboard light issue and ended up encountering a condescending and unprofessional attitude. Upon arriving, Ron made unwarranted remarks about my car's age and mileage, implying that its issues were a result of its age rather than the actual problem at hand. I promptly explained that I have been diligently following the recommended maintenance services provided by the dealership, in accordance with the mileage intervals. To my dismay, Ron insisted on charging me a whopping $230 just for a diagnostic check on the dashboard light, not even including the potential repair costs. This exorbitant fee, combined with his condescending attitude, left me extremely dissatisfied with their service. Thankfully, I decided to seek a second opinion and took my car to another reputable service center. To my relief, they kindly connected my car to a computer for free and identified that the issue was minor. They went above and beyond by fixing the problem at no cost to me. It was evident that the service I received from Honda Culver City was far from satisfactory. The attitude displayed by Ron was unprofessional and disrespectful, leaving a negative impact on my perception of the dealership. I am grateful that I sought assistance elsewhere, as it reaffirmed my belief in genuine and honest customer service. I would strongly advise others to think twice before seeking service at Honda Culver City, especially if they encounter Ron. It's disappointing to know that I could have been charged a substantial amount for a minor issue that was resolved for free by a more customer-oriented service center. In conclusion, my experience at Honda Culver City was disappointing, and it is disheartening to receive such treatment from a brand I had previously trusted. I hope that the dealership takes necessary steps to improve their customer service and ensure that others do not have to endure a similar unpleasant encounter."
"Tires & Wheels is a great alternative in the area! This place will tell you that you need services that you don’t, and they will act as though it is urgent. They also disregard the simple maintenance issues, do not do thorough inspections and leave pieces sloppy and out of place. Don’t trust them!"
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