Tesla Service Center
2560 West 237th Street, Torrance, California, United States
About the Tesla Service Center
The Tesla Service Center located at 2560 West 237th Street in Torrance, California, is a premier destination for Tesla owners in need of car repair and maintenance services. Our skilled technicians are trained to handle all aspects of Tesla vehicles, ensuring that your car receives top-notch care and attention. From routine maintenance to complex repairs, we are committed to keeping your Tesla running smoothly and efficiently. Visit us today and experience the exceptional service and expertise that sets us apart as a trusted Tesla service provider.
Photos of Tesla Service Center
2560 W 237th St, Torrance, CA 90505, United States
Opening hours of Tesla Service Center
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of Tesla Service Center
"The team is constantly working to help everyone. I had some complicated issues and they were able to resolve them same day. Rosell was my service advisor and she was straight forward and honest the whole time."
"They have always been great to work with. I dropped off my car a couple of hours before my appointment time, and they were fine with that. They completed all my repairs ahead of schedule. The staff is always cognizant of your arrival and will always say something along the lines of "I'll be with you in a minute" as they handle other customers. Sometimes, that is all we want as customers is just to be acknowledged and not ignored, like some places where we feel like we are inconveniencing them and that we are just adding on to their burden. I'm glad to have them close by in Torrance."
"The team greeted me by name, and knew exactly what the issue was, within seconds of me arriving. Estimate of cost and time to repair were 100% correct. The waiting area isn't fancy but they have plenty of coffee, tea, and water. They even let me use a private room to take a work call. Great experience and would absolutely go to them again for service."
"This is my second guaranteed service. After receiving service for the first screen blackout, the screen blacked out while driving on the freeway, and I was scared every month with my children. The second service is a very scary experience. I adjusted all my schedules to be picked up at 11:15 a.m., but there were no texts or updates throughout the morning. After sending several one-way text messages to myself, I received a text message from the service center at 12:53 PM and said they would contact me again. Meanwhile, service ended at 11:15 am. And an hour later, I received a call saying pickup was possible at 4pm. Even when I called the service center, all I got was an answering machine. I was alone and unable to do anything while texting on the wall with no response. It was an emergency because I had to pick up the kids and take them to a sports activity. If it had been updated in advance, I would have found a different way to ride. When I asked him to tell me the time to pick up the kids, he said it was none of his business. I told you to do it yourself because it's my job. If only the service processing update had been done properly, I wouldn't have spent the day in a panic. In the end, the children were unable to participate in important activities and the service brought unsatisfactory results, so they had to request a third service again. This place really deserves to boast of the worst service quality."
"Tesla Service is so much worse than the service I had with my Ford Focus. Uber credit instead of a loaner is a terrible experience. A tech did a sub par job with applying urethane on my control arms and when I asked about it, I was informed that this is "expected". The cherry on top is that after I got my car back I found that my visor was broken. I am fairly certain that I never hit or got anywhere near damaging it. Since I am unable to prove the visor was indeed broken in the service team's possession, I now have to not only pay to for the visor, but also the labor, replacing it myself is not really an option since buying parts from Tesla is very complicated. Funny that they are the wealthiest car company in the world right now but their service centers are like no money start ups. I hope I find a visor on eBay and never have to deal with the service team again."
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