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Budget Car Rental
500 James Fowler Road, Santa Barbara, California, United States
About the Budget Car Rental
Budget Car Rental, located at 500 James Fowler Road in Santa Barbara, California, offers a one day free of daily time and mileage charges on intermediate through full-size four-door cars. Taxes, fees, and optional items are extra. This offer is valid on a minimum three-day rental and cannot be used for one-way rentals. Customers must provide a profile number associated with the coupon. Budget reserves the right to alter terms and conditions. For added security, a verification code is sent to verify identity. Fastbreak members can enjoy the ease of One Click Reservations. The rental counter is within the terminal for easy access. Call the location directly for free pick-up service. Return your car rental at the same location for convenience. Enjoy the convenience and savings of renting a car from Budget at the Santa Barbara airport.
Photos of Budget Car Rental
500 James Fowler Rd, Santa Barbara, CA 93117, United States
Opening hours of Budget Car Rental
Monday:
08:00 - 21:00
Tuesday:
08:00 - 21:00
Wednesday:
08:00 - 21:00
Thursday:
08:00 - 21:00
Friday:
08:00 - 21:00
Saturday:
08:00 - 18:00
Sunday:
08:00 - 21:00
Reviews of Budget Car Rental
"MAKE SURE TO CHECK YOUR RECEIPT BEFORE LEAVING THE COUNTER! They added a fuel service charge of $19.98 (2 gallons at $9.90 per gallon) even though I filled up at the Fuel Depot on Hollister less than 2 miles away. I was able to get the charge refunded by calling Budget customer service. Also, what is the Frequent Travel Program fee for $5? Sounds fishy."
"Budget has always been my favorite car rental place. And this time it wasn't the exception. Doug made my rental pain free with superior customer service, going about and beyond. All I can say is Thank you. You and all the team. You guys rock. I highly recommend budget car rental."
"If I could do a zero star I would. Fine pickup, but when we realized we needed a larger vehicle 1/2 way thru our trip, I double checked with Budget over the phone, and they directed me back to the counter. The employee behind the counter was the rudest, most unhelpful person I have ever met. I didn't ask for anything for free, was willing to pay more, just needed a bigger vehicle. He first lied about not having any larger vehicles available, then just sat there as I tried to get information; how much for new large rental? approximately how much do I get with my original return? can I transfer over the additional drivers from my current rental contract? Not outrageous questions, & ones I asked since he provided me with NO options. None. I realize this is not a reflection on Budget as a company, just an individual who was probably having a bad day; but this was the worst example of CS I have ever encountered. If you have a chance to rent from another company in SB, I would highly recommend it."
"They asked for our flight information when booking. Our flight was scheduled to arrive at 3:45pm. They said we were supposed to be there at noon and gave our car away. Ended up with a Toyota Avalon that had pine needles all over it. Windows were filthy inside and out. Had to stop and buy window cleaner and paper towels to clean the windows. The gentleman at the airport said that we did not need to worry about tolls unless we went over the Golden Gate Bridge and that there were no toll roads in California (wrong)! The Service Due, See your dealer message came up on the screen after a day with the car also. Now I have to figure out what to do about the tolls. Overall, first time renting with Budget and it was a poor experience!!!"
"Worst rental experience ever from Budget, Rented a 2023 Toyota Tacoma with 24,000 miles for a trip to visit Northern California. First the bed of the truck was covered in pink paint. But that was only part of the problem I was driving a cou0le of hours into my trip when I noticed the truck was pulling to left and the steering wheel vibrated. Checked the tire pressure at a gas station and noticed both tire were bald on the inside tread indicating severe misalignment. Called the help and emergency service numbers and was on hold at a call center for an extended period and eventually gave up trying and return the vehicle on my scheduled return date and told the Manager to take it out of service and do not rent it out again untill fixed."
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