Bridgestone Tires

"Bridgestone retaliated against me for writing a bad review by telling me I can't get anymore free oil changes despite me pre-paying for lifetime oil changes. I've been going to Bridgestone for 20 years because they offer lifetime oil changes. Recently they said my truck would be ready in 2 hours but they had it all day. I tried calling multiple times but got no answer or answer machine. Went to get my truck before 5 (when they say they close) but they left early and locked my truck in their shop overnight. Their excuse for preventing me from getting my truck was that they are a family business that closes early than they post with no warning and they don't have an answering machine. After reading my initial review Blake from Bridgestone called me to tell me that he didn't like my review and that I can't go there anymore or get a partial refund despite me pre-paying for a lifetime oil change. So if you decide to go to Bridgestone realize that they might close earlier than they post, might refuse service to you if do something they don't like despite pre-paying for a service, don't believe in having a way for clients to leave a phone message, and might have your vehicle all day despite saying earlier that it will be ready in a couple of hours."

"Don’t waste your time - they will rip you off. They do not have a list of their services and pricing, and charge at will what they think they can trick you into paying. A friend had his car serviced and they told him he needed a catalytic converter - they quoted him $2600 for it. Catalytic converters cost between $400 and $1400. He called them back, and they said they misquoted him - the real cost was $2300, with labor an additional $90. I asked them for a list of services and pricing for my grandfather’s car, and they said they don’t have a list of their services and prices. They will rip you off if they can. I would not trust this place, and will never go back."

"My car got a flat tire. I needed new tires and alignment. Called in to check tire size availability and pricing. Tim answered the phone and was super cool and helpful. I expressed that I needed the most affordable new tires and he gave me a shockingly great affordable price. Ordered the tires that came in the very next morning. Went in, waited about 2 hours as they had a lot of cars, made sense. Great price, Tim’s great attitude, and wait room available provided a great experience."

"Horrible!! I heard a grinding noise and knew must be my brakes. I bought my brakes from auto parts to save money. I called this location to also get an oil change. I was told brakes were fine. I drove it and brakes got worst - down to roters! I had another mechanic shop check and tell me front brakes down to roters and needs replacement right away. Do not use them!!"