AAMCO Transmissions & Total Car Care

"Bought a car for my kids graduation. Car has been working flawlessly until I get a call saying dad the car won't go over 25 and gets the bucking crazy likes. So I took the car into a transmission repair shop in Elk Grove won't mention no names, but they advertise as being The Auto Experts. They said the transmission was ruined had metal flakes in it and I needed to get a replacement that was going to cost me over $8,000. I THEN took the car over to Brian and Janelle and the AAMCO Team and they diagnosed my car's transmission and found I had a faulty clutch actuator and the cost to repair it would be less than $350.00 to get my vehicle back on the road like it was before. It's good to finally do business with the company that's transparent and honest with their customers unlike others way to go AAMCO Team on Franklin boulevard. I'll definitely be referring you to everyone I know."

"I came here to check out a rough idle and rough drive. I was told after the diagnostic that all my motor mounts were bad and that I need new control arms. Control arms okay I probably needed. Total came out ti like 2.5k okay valid. Turns out my car had a misfire and just needed a new ignition coil. All of that roughness was from a bad ignition coil not motor mounts. Why wouldn't this have been noticed in the diagnostic? Do they even look at the motor. I was iffy to go because I didn't know if they do look at motors, but hence the" total car care" I went. Let me just say if I were to spend that type of money and the issue persisted I would have been mad. If you are looking for a mechanic that actually has attention to detail and will fix the issue I would recommend the neighborhood garage. He will keep your vehicle driving and for the same price of a diagnostic which u don't have to pay if u follow through with the job. A move you won't regret."

"Have to admit I must've been the worst customer they had lately. But overall satisfied with the work that was done on my vehicle . Thank you UPDATE: Came in 12/8/23 for brake pad repair and it was taken care of in a timely manner. Brian and Janelle are friendly and easy to talk to. Will return for future work if needed. Thank you!"

"Brian and staff all that love, kindness,family oriented people who care what underneath the hood of your. We have been connected for way over five years and in this day in time that extremely rare to have long stand GOID Quality Service and not just your car. They truly care and go the extra miles to make sure you're beyond satisfied, Will return if necessary and receive with abundance of love repeatedly.So nice to be back on the road. Thank you AMCO TEAM"

"Title: Below Average Experience at AAMCO - Proceed with Caution Rating: ★★☆☆☆ I recently visited AAMCO for a suspected leak repair, and my overall experience was rather disappointing. Their diagnostic capability seems to be lackluster at best, as the initial issue they identified and fixed did not resolve my problem. After being told and paying for the replacement of an old gas hose, I was dismayed to find that the leak persisted. After multiple trips back, it was finally determined that the issue stemmed from my muffler, specifically condensation from the catalytic converter. This could have been easily avoided had the initial diagnostic been more thorough. In addition, I have to mention their disregard for cleanliness. On multiple occasions, I discovered oil stains on my car's fabric on the interior door frame and around the gas door. This carelessness reflects poorly on their business. The service personnel, particularly the front-desk clerk, could greatly benefit from some customer service training. The attitude and unhelpful nature of this individual is bad for the owner's business and unfortunately resulted in a less-than-pleasant interaction. Good customer service goes a long way, and sadly, this was lacking here. A significant drawback was that my check engine light, which was not lit when I initially took my vehicle in, was on when I left the facility. This is an alarming incident, which further instilled doubts in their service quality. In conclusion, while AAMCO may have the ability to fix things, their diagnostic capabilities and customer service are far from satisfactory. I have decided to take my business elsewhere, to a place where I feel my needs are prioritized and appreciated. I believe businesses thrive when they put their customers first, and I hope AAMCO takes note of this in the future."