Oakley Collision Center 5289 Neroly Road, Oakley, CA 94561

"The woman at the front desk is great and so is the gentleman that sits behind her. The "boss" in the back office is rude and ruined my experience with this place. I will never bring any vehicle here. I called in before coming to talk about my cars situation and the work I need done. Everything I asked about is listed as one of their services at this location. The lady on the phone let me know to bring in the car so the techs could give me an estimate. I get there and get a whole bunch of answers from the "boss" about how they don't touch this, they won't do that and the one thing he is willing to do he says I have to wait 2-3 days before they can even look at the work that needs to be done. After making jokes about how the first company I went to was a mistake this one turned out to be strike 2. After everything was said and done I wasted about 30-45 mins of my time here to get nowhere with my situation. I could've been told over the phone that they wouldn't do what I was asking to not waste time coming here."

"Could not thank Frank and the cree at the shop enough for their hard work during these past few months. There was quite a few bumps with insurance and unknown issues with our vehicle, but they handled it well and did a fantastic job. Their communication and customer service is top notch. Would recommend this shop to anyone!!"

"Scott and Frank were outstanding. They communicated well, all work was excellent, and they listened to my needs. Scott drove me to the rental place. The rental car place was in good association with them, too, so I dropped off the rental there and drove off in my truck. I won't go anywhere else if needed in the future."

"There really are no words to describe the excellent job these guys did on my 2021 Honda Civic after a rear end crash, they left my car perfectly flawless, like new! There is no difference in paint, tonality or gloss, all perfectly aligned, they really exceeded any expectations I had. The attention since I arrived was fantastic, I spoke with Frank and made the valuation, then Scott called my insurance company and arranged a rental car for me and then he took me to pick it up. Frank spoke to me every week to let me know about the progress of my car, for me it is a premium workshop with more than five stars! Many thanks to Frank, Scott, Paul, Lumpy, Jesse and Robert. Perfect and professional job!"

"I was worried to bring my car due to the fact that I prefer taking my car straight to the dealership. Scott and team took my car, gave me excellent service, kept me looped in on any updates, were flexible with pick up time and worked around my work schedule. When I picked up my car it was cleaner than when I leave it with BMW, Scott walked me thru the work and had me visually confirm my approval, was genuinely kind to my toddler who joined me for pick up and an added bonus was that they observe CDC guidelines for mask & sanitation. I will definitely recommend Oakley Collision to anyone for a professional, courteous and efficient experience. Thanks Scott and team! -Mr. Medina"