Star Auto Services 1555 South 10th Street, San Jose, CA 95112

"I went to this shop because AAA recommended it. My car needed a starter. The car had an oil leak (from the valve cover gasket) I've driven it without any problems for 4 years, it also has approx 170000 miles but overall a great car. So the shop did a diagnostic check they confirmed it needed the starter replaced so they went ahead and installed my a new starter for $700. The evening I picked up my car i.didnt even make it home before it stalled and had a hard time firing back up... I went back to Star Automotive and they explained to me that my car now has an air leak in the engine, the crank shaft sensor needs replaced (which ironically enough is located right under the starter, could've been bumped or damaged during repairs?) And basically the car isn't drivable until I get this new air leak issue and my valve cover gasket resealed.. and thatll be roughly $2000. I explained to the mechanic that the car was drivable until my starter went out his response was it came in on a tow truck... how do I know it even ran? But mechanics never get to test drive cars before they break... so STAR AUTOMOTIVE laughed me out of their office that day claiming my car had all these problems before but.if that were the case why didn't they mention that during the diagnostic test."

"I have a 2003 C230 Kompressor with 168K city mileage and I was fortunate it never had any shop visits other than the smog shop. I have been doing all possible DIYs on my car until the coolant starts mixing up with oil lately. I am so stressed out looking for an honest to goodness MB experts (someone that is not going to rip me off) that of all 5 MB shops I have consulted only Star Auto Service got my thrust. As soon as I brought my car at closing time the very next day my C230 were already up and halfway through with all the repair works. I felt bad not asking the name of the mechanic who is working with my car but he is very nice and very comfortable to talk with. Kiet and Joe are the ones running the shop and they sure are the MB experts you would like to asks first. Kiet is an expert with a few words but well informed of your MB issues and problems Joe as well does the same but more MBs external and internal logistics. As far as pricing are concerned, they are very straightforward and my instinct tells me that they will not rip me off. Kudos with all other mechanic experts working in their shop. They sure deserve my respect and solace from my car issues. A complete and total appreciation of their services. HIGHLY RECOMMENDED..!"

"Joe is an honest manager of this auto shop. Very straightforward details about what needs to be fixed before fixing. Very upfront with the total amount due including labor costs. Very satisfied- took my car here after hitting a curb (hard) and bending my control arm and passenger strut. Car drives great now, they even fixed my steering column for free. I will definitely be coming back and recommending this place to friends ⭐⭐⭐⭐⭐"