Capitol Ford Service Center
919 Capitol Expressway Auto Mall, San Jose, California, United States
About the Capitol Ford Service Center
Capitol Ford Service Center is a top-rated car repair facility located at 919 Capitol Expressway Auto Mall in San Jose, California. Our expert technicians are dedicated to providing high-quality service for all Ford vehicles, ensuring that your car is running smoothly and safely on the road. From routine maintenance to more complex repairs, we have the knowledge and tools to get the job done right the first time. Trust Capitol Ford Service Center to keep your vehicle in peak condition and get you back on the road quickly and efficiently.
Photos of Capitol Ford Service Center
919 Capitol Expressway Auto Mall, San Jose, CA 95136, United States
Opening hours of Capitol Ford Service Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Capitol Ford Service Center
"This is my first time using Capitol Ford and I was not thrilled. I had what I thought was a transmission issue, and Morgan Hill Ford just won't do service at all for that. Not at all. Wow, that says volumes about Ford quality. So I made an appointment here, and took it in. It was not a transmission, but the front axle and transfer case, a $6000 repair. Probably way overpriced, but I needed the car fixed, so I did it. My service writer was good, but when he was out of the office, no one else could tell me anything. When I picked up the car, it was covered in sap and the windshield wiper fluid was empty. Filled it up at home, all leaked out by next morning. My service writer did have me bring it in again to fix that, and they found nothing wrong. They did find rodent damage and had to replace my fuse box cover at cost. That was great, but took 4 days to get the part. I feel that the service writer did a great job, but does not have the rest of the team to back him up."
"Went in for an oil change and tire rotation on a Saturday. I had issues myself at home trying to get the oil filter off. Thanks Ford engineering for making the service portion of your vehicles so easy to maintain. Seemed to go well staff was very attentive on Saturday, I told my service advisor there were splash guard screws in a sandwich bag in the cup holder. Told me to leave them there and the techs would make sure they were re-installed after service. Screws were left out from replacing of the splash guard underneath the Escape and the vehicle pulls strongly to the left now. Called and left a message with them today, Thursday, telling them just that and have not gotten a return phone call. Maybe if I get a call tomorrow and get my issue resolved I will change my review. Update to 5 stars 12/02/23 primarily because of the service provided to me by the service provider Jesus Murguia! It took some teamwork on my part and his to get my alignment back to at least what is was when I brought it in. 2 trips back to the service bay when the techs forgot the screws again. We had to of had a technician or two tied up for a few hours getting it resolved and no charge from Capitol Ford. Other dealers would not stand behind their work like Capitol Ford did I have experienced elsewhere. Thank you Jesus and your manager above you."
"Eldin and his team are very professional and had my truck in and out of there in a single day fixed right the first time. Very fast, very reliable service that saved me time and money. I would trust the Capitol Ford service department with every repair on every one of my vehicles. I will never go anywhere else ever again."
"I arrived on time for my appointment and was met by my service advisor within 10 minutes. We discussed what I needed to have the service department research. I received a call at the time I expected and received an explanation of what was performed on my vehicle. Fortunately no problem with my concern but the service department performed a fix for a recall on my vehicle. I picked the car up at the nominal time described by the service advisor. All was good and I left with my car a happy owner. I service both of my vehicles at Capitol Ford service department with no reservations about leaving my vehicles with them."
"I take my F250 here always since new in 2018. Mr. Nolan, is my adviser. Always on top of things needed and not needed. For instance I requested Trang fluid change. He said we did recently do not needed. Did make another recommendation and went with that. I’ve had a few problems with the truck as I drive so many miles per day 125+. When I did have problems I’d make an appointment usually get in the next day or about depending on availability.Always got welcomed, told about certain mileage points for services my truck needed or should be having. Hey their Ford they know better than I do. So I listen. My truck runs great almost like new. Thank you Ford what a great service team. Just broke over 200,000 miles in 5 years. But again it runs like new."
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