Fix Auto Palo Alto

"My minivan was hit by someone who had AAA insurance, so I was sent to Fix Auto by the insurance company. I wasn't sure at first what kind of experience I'd have, but they turned out to be really great--good communication (Tony especially), a faster timeline than I was originally told, seamless back-and-forths with the insurance company, etc. When I got my car back, there was one issue with a sensor in the door they'd fixed. My teaching hours are not flexible, so Tony sent someone right away to pick up my car in my school parking lot, take it back to Fix Auto to be repaired, and then they returned it to the parking lot by the end of my school day. I was wowed by that level of customer service!"

"Super impressed by Fix Auto - They repaired my car ahead of schedule and were incredibly communicative throughout the whole process. My car now looks brand new. Highly recommend!"

"Fix Palo Alto repaired a pretty serious dent to my model 3 and made it look new again. They also detailed and washed the car before handing it back to me. Great experience and I’d use them again"

"Fix Auto was very methodical, professional and skillful with the entire process of estimating, scheduling and repairing the body damage to my vehicle. I like that they set up an initial appointment to inspect the vehicle and prep the estimate, and then we set a separate appointment for the work itself. That apparently allowed them to line up everything they need and be totally ready to jump on the repairs when the vehicle is dropped off. Once they had the vehicle, the turn around was fast - the drop off was Tuesday and I had the car back fully repaired by Friday. They did a beautiful job on the repairs and the car looks new. I highly recommend them, referred them to a colleague at the office and will definitely use them going forward as needed."

"These guys are awesome! They called me often to keep me updated with the status of my car which was very much appreciated, and they actually finished my car earlier than initially anticipated. The work was done very well... very thorough and reasonably priced. I would recommend this place to anyone, especially if you own a Tesla! They are hands down the best people to work on your Tesla in the Bay Area!"