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Reliance Auto Service
2594 Willow Pass Road, Bay Point, California, United States
About the Reliance Auto Service
Reliance Auto Service is a trusted car repair institution located at 2594 Willow Pass Road in Bay Point, California, United States. With a team of experienced mechanics and state-of-the-art equipment, we provide high-quality services to keep your vehicle running smoothly. Whether you need routine maintenance or major repairs, you can rely on us to get the job done efficiently and effectively. Visit us today and experience top-notch auto service you can trust.
Photos of Reliance Auto Service
2594 Willow Pass Rd, Bay Point, CA 94565, United States
Opening hours of Reliance Auto Service
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
08:30 - 16:30
Sunday:
Day off
Reviews of Reliance Auto Service
"Skilled in all models, foreign and domestic, honest and reasonably priced (Pedro will illustrate to you the price justification if asked). I'm very lucky to have this shop nearby."
"They stayed behind long after closing to receive my vehicle, worked on it and had it back to me in 24 hours! This small shop is absolutely amazing. Little to no parking available, but there is plenty of room on the street. Staff was friendly and knowledgeable. Will most likely be coming back."
"The people here really care about good customer service and making sure the job is done right. I appreciate their care and compliance, and will continue bringing my vehicle to them for servicing needs."
"I USED TO consider this shop to be a trustworthy mechanic, but that was BEFORE the ownership changed. There used to be an older asian man and his wife that ran the shop. When they ran it, it seemed as though they hired more punctual and professional mechanics and held a higher standard for good work. They have since retired and now the new owner has brought in new mechanics. I have taken my car to this shop 3 times to have small preventative maintenance done since ownership changed and I have had issues after every repair causing me to have to either call the shop to figure out how fix the issue or physically go back and drop my car off again only to be left without a car for days at a time. I have officially decided that i will no longer be taking my vehicles to this shop and i would NOT RECOMMEND that anyones else take their cars here either. The mechanics have gotten LESS CAREFUL with their work and I frequently notice small exterior damage to my car after picking it up, the most recent occurrence was when a small piece of my cars undercarriage cover was displaced and left hanging down almost dragging on the ground. They cracked the plastic cover to my engine as well after i took my car for a change of spark plugs (IDK HOW THAT HAPPENS AND APPARENTLY NEITHER DO THEY!!). They are dirty which is expected of an auto mechanic but what is not expected is that they are unconcerned about spreading that dirt INTO YOUR CAR!! I continuously see grimy handprints left by mechanics on my cars interior, like the steering wheel and center console when i pick it back up. They used to have the courtesy of putting down paper floor mats, so as not to track oil into the car from their shoes but it seems they have done away with that practice as well and constantly leave grimy, gritty, dirty footprints on your floor mats after they finish their sub par work. Like i said their quality of work has SEVERELY taken a turn for the worst since the new owner has taken over. I would strongly recommend searching a little longer for a better auto shop do not settle for the lackluster work done at reliance auto."
"Our family has been coming here for at least 20 years. They are honest with you and never try to rip you off. The final estimate is always very reasonable which is why I would not take my car anywhere else. Would highly recommend this place!"
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