Mercedes-Benz By Brooks 9821 Bigge Street, Oakland, CA 94603

"Brooks did a phenomenal job. They managed my insurance company and were very communicative. The actual work is phenomenal - it looks like there was never any damage at all. Thank you Brooks and special shout out to Percy for helping me manage all of this."

"Rhett was great working with our insurance company to make sure that they covered the work. The original claim payment was half of what the estimate was, but he was able to meet with the adjuster and explain the difference. I get all of my body work done here."

"They have excellent customer service, and excellent work. They did a very nice job on repairing my car"

"I would not recommend the shop to anyone that is looking to get their vehicle fixed. I had a horrible experience with them and I would never go back. I took in my 2008 Corvette into the shop to get a door replaced. Everything was going smooth until I dropped it off. The car was in the shop for approximately two months horrible communication from Percy who I was working with the whole time. I was the one constantly reaching out and asking for an update. If I never reach out, he never gave me updates, so the communication was very poor on their end. Another thing that was an issue was the actual work done to the car was good paint looked great but I did up taking my bumper off and a few panels off to replace the door. Biggest issue was that they let me take the vehicle without my tail lights and brake lights working so it was a huge safety issue. I could’ve gotten in a really bad accident so they let me take my vehicle without any of my brake lights working another thing was that my door hatch was replaced incorrectly and my door would not close correctly."

"Customer service was excellent! Rett took very good care of us and helped us through the complicated insurance process. Our car looks amazing, better than when we brought it in. Not only can you not tell it was hit, but they cleaned and polished it inside and out! We are extremely happy with the results. Big thanks to Rett."