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Gene's Import Auto Body
531 Shasta Street, Sand City, California, United States
About the Gene's Import Auto Body
Gene's Import Auto Body is a reputable car repair institution located at 531 Shasta Street in Sand City, California. Specializing in servicing imported vehicles, our skilled technicians provide top-notch repair and maintenance services to keep your car running smoothly. With years of experience and a commitment to customer satisfaction, Gene's Import Auto Body is the go-to destination for all your import car repair needs in the United States.
Photos of Gene's Import Auto Body
531 Shasta St, Sand City, CA 93955, United States
Opening hours of Gene's Import Auto Body
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Gene's Import Auto Body
"Gene's did a great job replacing the hinges and fixing gaps on my Tesla Model Y rear hatch. On time, friendly, did exactly what they said they’d do. Tesla paid for the repair under warranty but I thought their costs were very reasonable. Competent staff, knowledgeable, busy; a well run business IMO."
"I made a call to the office and I asked for the address of the place the women at the office refused to give me the address. All I asked was for the address and when I went there wanted to talk to the manager they said she doesn’t want to talk to you! One person named Jess said get out of the office we will not serve you I felt I have been discriminated against. I will not recommend this place to anyone at all"
"Careless! I brought my Tesla for estimate and repair on 05/04 I called three weeks later and no one ordered the parts then I checked a few weeks later the lady said she ordered but has no tracking number and she will update us when she gets one, never heard back from her again today 07/07 we called again and were told that the parts hasn’t been ordered yet. The insurance has approved the claim long time ago but even that I had to call and ask about it for them to submit the claim. Terrible service and poor communication."
"The estimator I spoke with was very nice and helpful, however the front desk lady was not helpful. She insisted on me using a link on my phone to sign up for an estimate. I tried it and the software is set up for body damage and can not work with windshields. So I asked if I can stop by the earliest available appointment was March 8. How long does it take to see the a windshield needs to be looked at to say yes it needs to be replaced? If you can’t accommodate me you don’t deserve my business!! Post COVID it appears that most businesses care to accommodate customers. As consumers we need to push back and let them know we deserve better!"
"I'm a local and was recently hit by someone on the highway. I drive a little base model Fiat and when I went to Gene's Auto Body I was treated so specifically and carefully. The work was spotless. When I looked into the work area it was the who's who of Auto Body here in town. That tells me it's a good place to work, the employees are paid correctly and that a business like Gene's, that's been around since I was a child deserves to be here. If ever I need to, I will return most definately. They did what they said they were going to do, they always called me back and were endlessly polite and professional."
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