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Hilltop Chrysler Jeep Dodge Ram
3291 Auto Plaza, Richmond, California, United States
About the Hilltop Chrysler Jeep Dodge Ram
Hilltop Chrysler Jeep Dodge Ram is a premier car dealership and repair center located in Richmond, California. Our experienced team is dedicated to providing top-notch service and a wide selection of new and used vehicles from Chrysler, Jeep, Dodge, and Ram. Whether you're in the market for a new car or in need of repairs, our knowledgeable staff is here to assist you every step of the way. Visit us at 3291 Auto Plaza for all your automotive needs.
Photos of Hilltop Chrysler Jeep Dodge Ram
3291 Auto Plaza Drive, Richmond, CA 94806, United States
Opening hours of Hilltop Chrysler Jeep Dodge Ram
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 18:00
Sunday:
10:00 - 18:00
Reviews of Hilltop Chrysler Jeep Dodge Ram
"The best car dealer! Kind associates. Meeko is the best sales associate. They went above and beyond to get a wonderful jeep wrangler in my hands. Drives perfectly!"
"When I came to this dealership I was approached with open arms and I was helped with finding the car that I wanted. My time here was spent good, they managed to get through the process as understanding as they could and were very friendly about it. I left satisfied with the car of my dreams. Shoutout to the boi Cesar who helped me out in getting my car, seek this man out, you won’t regret it!"
"Among a number of other Jeep dealerships in my extended area, I finally found a thoroughly positive experience and excellent customer service from this dealership at Hilltop. I feel fortunate to have worked with Cesar, who went above and beyond in customer service and anticipating my needs under challenging circumstances (weather, travel, and selling my own car on the same day). The rest of the team were patient and made the deal I wanted on my new lease possible. Totally satisfied!"
"Incompetent service department - charge for diagnosis and only run through the service codes even when the service advisor sees the issue - they can’t recreate the issue if a code doesn’t come up and charge you a diagnosis fee of $270 and then return the car while the issue continues to manifest itself within a few miles of pick-up of the car and want to charge again to look at the issue if you take it back in. This has happed to me 2 times over the course of 2 weeks. 1. Start / Stop Issue - which said Service Electronic Stability Control System and Service Start/Stop System - took pictures and showed them the issue three times 2. AC Control buttons not working on pick-up from fixing the start/stop system The issue I took it in for originally was the brake pump and brakes not working and issue # 1 above. The brake pump issue caused issue # 1 which caused the start/stop to fail. They fixed the brake vacuum pump under warranty and put in a faulty pump that was making a separate noise and again caused the start/stop issue to be exacerbated. They then replaced the vacuum pump again when I went to pick up, the AC buttons were not working (which have worked for years without an issue). Of course this was found when I went for pick-up and showed to the Service Advisor who pulled in others who saw it and said it wasn’t related to the battery so they were going to charge an additional diagnosis fee to identify this issue. As usual, they came back with no service codes seen and that the technician was unable to recreate the issue. If you can go anywhere else - I would recommend doing that as Hilltop has the worst customer service (including the Manager Scott), incompetent technicians and they run a complete money making racket without actually fixing the car."
"After checking my local dealers, Hilltop CDJR was definitely worth the hour drive to get a great deal on my new Jeep Grand Cherokee Overland 4xe. They provided very knowledgable and responsive service, and I'll be recommending them to my friends and family. Thanks, Guys!!!"
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