Route Zero Auto Repair 1903 Broadway, Vallejo, CA 94589

"Very professional and helpful! I worked with Cesar to replace my oil after I had stripped my drain pan nut with my wrenches at home. I figured I would need to replace get a replacement nut, but Cesar was super helpful and was able to help me unscrew the stripped nut, and in fact gave me a wrench head that would help be a more effective tool to remove the nut in the future."

"I’m looking at the reviews and all five stars. I wish I would have had the same experience. Unfortunately I did not. My husband decided to take our truck here to get it checked out. It was pulling once we hit the speed over 30 and was told by different people it was probly the transmission. Anyways he took it in they drove it and the mechanic asserted him it was the transmission and he could change it. And he gave my husband the QOUTE. My issue is not the price for the work. I knew it would be pricey. The unprofessional mechanic Cesar is who this review is for. Unfortunately our first meeting in person I had with him was at kohl’s. 3 full days after I left my truck in your shop like you told my husband to do. I was already upset before that after seeing you in the morning strolling on Sonoma blvd way by magazine st with my truck without my consent NO WHERE NEAR THE SHOP! And my transmission was not touched for 3 full days!!!!!! After I confronted him he stated he doesn’t owe me any explanations and gave me my keys and stated he canot work with people like me. If he’s doing this to all the clients cars without their consent this is illegal and HIGHLY UNPROFESSIONAL. Reported to the BBB!!!!"

"I just failed a smog test with a Fault Code related to a Coolant Thermostat. I was told to get it replaced. I ended up stopping by Route Zero Auto Repair and Ben took the time to narrow down if it could be related to other things. He ended up resetting a gauge and spent 15 minutes with me thru multiple short visits and at the end of the day I didn't need to get it replaced. It's odd to see honesty in an auto repair shop that gets no business for it. Felt obligated to the write the 5 star review for all his FREE help."

"I was amazed by the service here! I am a local always looking to bring my business to local shops. Ben and Ceaser were kind & Friendly from the get go. I was also shocked with the pricing, in comparison to other shops they were the cheapest, 1 last thing fast fast service in and out. I will recommend Route Zero auto repair to everyone! Sincerely Nate Merrill"