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Marin Luxury Cars
195 Casa Buena Drive, Corte Madera, California, United States
About the Marin Luxury Cars
Marin Luxury Cars is a premier car dealership and repair shop located in Corte Madera, California. Situated at 195 Casa Buena Drive, this establishment offers a wide selection of luxury vehicles for sale, as well as top-notch repair services for all makes and models. With a focus on high-end cars and exceptional customer service, Marin Luxury Cars is the go-to destination for those in search of a luxury vehicle or expert car maintenance in the United States.
Photos of Marin Luxury Cars
195 Casa Buena Dr, Corte Madera, CA 94925, United States
Opening hours of Marin Luxury Cars
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
10:00 - 17:00
Reviews of Marin Luxury Cars
"My most recent experience was horrible to say the least. I dropped off my car and explained in detail what was wrong, we agreed on what the problem could be and was told it would be checked for that. I was not notified that my car would have to stay until I called and asked for an update given that I was still at work and needed a way to get home. This was the beginning of the poor service I would receive. They put me in a rental which was helpful, however everything was done last minute causing me to miss very important meetings at work. I then had to call and send text to obtain updates on what was happening with my car, many times I received very late replies or no replies at all. My frustration grew after a week of no sign of my car being ready and contacted them, they gave me a next day expected pick up but notified me last minute it would not be ready. After a week I contacted the General Manager Robbie expressing my frustration in lack of proper communication and delay in getting my car back. I left a voicemail asking him to contact me which he never did, instead I received a text stating they would get my car back as soon as possible from the service rep. I found this absolutely unprofessional and it demonstrated how little they valued me as a customer. Following this experience I do not plan on returning to them for future service. Nonetheless, I feel deeply disappointed in their customer service and would not recommend them."
"These guys have had about 18 months of being the most consistent, professional, attentive, and competent service department in the San Francisco Bay Area, for any make or model of car. I am continually impressed, and since Vince got on board as the head service rep, they've consistently hired and retained the best and smartest, namely Matt Quinn. Really thrilled to still be part of their team, as a customer. Cheers all."
"Definitely think twice about buying a Land Rover here if this is where you plan on getting it serviced. Vince is the director and he is obviously not putting the customers first. Recommended 1) trading it in 2) a $9k job before understanding what the problem was. Turns out it’s a $1.5k job—if you go somewhere else. Also, he kept my car for 2 weeks and no one would return my phone calls for days while I was waiting."
"Volvo Marin has got to be the worst dealership I’ve ever worked with. Every time I took my Volvo for service, it was returned with an issue. The sales staff is rude and predatory, not acknowledging opt-outs of communication. The only reason why I continued with them is out of convenience. They also will not allow me to return my leased vehicle because I purchased it from a separate dealership, which is against their own and corporate Volvo policy. Avoid this place at all costs and go to another Volvo dealership in the area if you want to buy/lease a vehicle."
"I've never been to a more professional and efficient dealership. Went in today on my birthday. Husband purchased a discovery sport. Josh helped us. We were in an out in 1 hour. Josh was very nice and accommodating to my toddler. He showed us where she could run around, let her play with his soccer ball, etc. Highly recommend."
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