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Avery Greene Honda Service
800 Admiral Callaghan Lane, Vallejo, California, United States
About the Avery Greene Honda Service
Avery Greene Honda Service is a trusted car repair institution located at 800 Admiral Callaghan Lane in Vallejo, California. Our team of skilled technicians specializes in servicing Honda vehicles, ensuring that your car receives top-notch care and attention. Whether you need routine maintenance or more extensive repairs, we are committed to providing reliable and efficient service to keep your Honda running smoothly. Visit us today and experience the quality service that sets us apart from the rest.
Photos of Avery Greene Honda Service
800 Admiral Callaghan Ln #3651, Vallejo, CA 94591, United States
Opening hours of Avery Greene Honda Service
Monday:
07:00 - 17:30
Tuesday:
07:00 - 17:30
Wednesday:
07:00 - 17:30
Thursday:
07:00 - 17:30
Friday:
07:00 - 17:30
Saturday:
07:00 - 17:00
Sunday:
Day off
Reviews of Avery Greene Honda Service
"If zero stars were possible, that's what they'd get. Avery Green uses a telemarketer to scam customers. here's the scam - they call you saying something like, 'we miss you and haven't seen you in a while',, and go on to say that they're offering 50% off any service. I say ok,, sign me up for an oil change. They book the appointment in the Honda system. I show up, and the service attendant says they have no record of such a promise. When you try to call the telemarketer back - number is dead. No supervisors available at this service department until 9 am,, so I had to leave. Be warned about this bait and switch tactic."
"The worst service ever. Don not make a appointment it's pointless. They run a first come first serve system. When I called to make an appointment I had chosen 7 for a reason, I have other appointments to attend to later. The receptionist said it was going to take a hour and a half for the service. Today I showed up, they couldn't guarantee me that the car was going to be done in time. What a waste of time, don't take your car there. If they had zero stars I would've rate the zero."
"I was looking for a pre owned vehicle on the lot. I was looking for a car with low mileage and had my type of interest in vehicles. My "co-pilot " and i were greeted on the lot promptly by Trent Clevenger. He was very efficient in asking me the detailed questions about what I was looking for in a vehicle. Offered great insight to the vehicles that fit my specifications. We narrowed down to a few options, and quickly but effectively stepped into the sales floor to sit down and look at the specifics of option. Shortly after sitting down, while Trent was getting my copilot and I some refreshments one of the new bright blue Civic sports caught my attention. I wondered off to admire the 2024 beauty, Trent noticed my intrigue and let me know that a few fresh off of delivery truck arrive earlier that day. Long story longer, we stepped out to the back lot and I found my dream car. A similar car that I previously test drove at another dealership. I felt zero pressure to dive in over my head, Trent was simpling helping me find the right vehicle and weigh the logistics in a very supportive manner. We talked numbers a bit more and went back in to sit down, was greeted by Mike Garcia in financial services. Mike took my In and Out dinner order, they so kindly bought for us. Trent gracefully helped me iron out what the financial situation would look like, current vehicle trade in value and came to a terrific deal Best decision I could have made, 2024 Honda Civic Sport. A short time later and a full belly was further assisted by Mike nailing down the Financials, warranties options etc. Mike was much like Trent and was simply helping me explore and find the most appropriate option for my life with out overwhelming or hard pressuring me. Sales staff was absolutely delightful and the dealership building is beautifully equipped and efficient. %1000 recommend heading down, ask for Trent and make your dreams come true in the most efficient, respectful and supportive manner."
"There isn’t enough words to express my gratitude for the Honda Service department. I received help by Alex. He went above and beyond to help us with our honda accord. We were having problems with our vehicle and could not figure out what was wrong. But Alex did not give up on us until our car was fixed.I would highly recommend to anyone."
"Received pretty bad service today. The time that was promised to me went over 40 mins. I had a coupon for an oil change that also stated I would receive 10% off all other services needed so I decided to get my air and cabin filters changed, I never received it, also I called back and spoke to ALEX because they were a few recommendations for service that Don ( Don was good ) recommend and before I booked it I asked if the prices were the same as a cooperate owned store and he said no that all Honda dealership have different prices. So I asked directly "so are you guys higher?" He said in lamen yes. Next I usually get a complementary wash after service ( I usually do from a cooperate dealership and I believed I received one before from this establishment last time I changed my oil but I may be mistaken ) and I didn't get that either. Though I see ( because drove by wash and they were washing people's cars that were serviced. ) other people were getting a complementary wash. There is a famous saying in the car industry: They don't sell cars, They sell service. I truly believe that is the case and people should pay for good service. You get what you pay for. Maybe because I had a coupon they discounted the service they were supposed to provide? I started going to this place because I had a really great experience with the car detail service department. Because of that I recommend friends and family to go to Avery Greene. ( Literally every single one of my family members own a Honda ) and I started going here to get service. The last time I went was a great experience also. Theyyyyy really dropped the ball this time around. I even heard them telling an elder filipino lady that for an automatic she should change her transmission oil every 30k miles or risk having to buy a new transmission for 2-3k. I thought you change it every 60k-100k for an automatic? And even let's say I'm mistaken.. ( which I don't think I am.. you can Google this ) this guy was really doing a scare tactic to this poor lady. She was really shaken up. No need to experience it a second time around. Once shame on you... 2x shame on me. Not going to fall for it. I see the "service they give""
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