Popeyes Louisiana Kitchen

"DO NOT GO HERE. Food is good but I mobile ordered 45 mins before I got there. When I got there they then started making it. Unbelievable service, poor mannerisms, all access the board this location should be shut down."

"Agree with Didi comment, food is good but to wait 45-1 hr drive through is outrageous! I ordered through the app waited a full 40 mins before getting to the store was told almost ready its been 30+ mins waiting already 4+ customers waiting too ridiculous!!! So now if i really wany popeyes from this location order 2 hours in advance… its been like this since it opened 3 years ago always changing employees cause they cant manage this joint"

"This location always gives me issues everytime I show up they forget food items EVERY TIME. I always have to double back for items I paid for. Now i just check before driving off which they also give attitude for. Also I went through the drive thru 12/02/23 and I wasn't even greeted for 15mins before saying hello and an employee rudely states that they are busy and continues to ignore me in the drive thru. I ended up leaving without ordering. I've come here multiple times as it is my local Popeyes, but this Popeyes has the worst customer service I have ever experienced. One can only compare it to an actual rude restaurant where the employees are paid to be rude. I went another night a while ago and the store was completely empty inside and I still had to wait at the drive thru for 20mins just for the employee to tell me they ran out of most the food items and that they were about to close soon which was another 30mins before closing so why didn't he feel the need to tell me almost an hour before closing they weren't making any more food. You could literally tell he was purposely trying to take the last orders excruciatingly slow. He made me say my order at least 5 times and kept saying hold on and still forgot multiple items. I doubt he got to the person behind me, it was laughable."

"This was one of my worse experience I’ve ever had. DO NOT ORDER THRU UBER!!! First time we ordered a free item was offered and we were told to cancel the whole order as they didn’t have it anymore but since they had accepted the order they were going to charge us the full price for canceling. It took so long for them to cancel it on their end and then for us to reorder without the free item. Second time ordering the pick up Uber took 30 minutes just waiting for the order. We received the order and we got the wrong sandwiches, missing combos, my son’s kids meal only had one tender instead of the 4 and it was cold. Uber would only refund us $2 out of $40."

"always excellent food but this site needs to improve. Compared to other locations in San Diego this by far is the slowest, not so friendly, not on time, have-to-nag for your order Popeye's which is such a turnoff that it is enough to consider going elsewhere for fried chicken. if they improve with the CSR and not focus entirely on the delivery orders am sure they'd get 5 stars from everyone."