Whiskey and Leather

"Terrible customer service. Every time I call in to ask a question about products in-store the girls running this place simply hang up on me. If this is how you treat your customers, then you don't deserve mine or anybody else's business."

"Love the dress and slacks I have from this cute boutique and keep getting compliments on them. Also want to say there are things for almost every age! (Guys and kids too!) Really nice staff and very helpful. Looking forward to going back!"

"Great store with great customer service. I went in with my wife and they had a great collection of men and women's clothes. Janet helped my wife pick out some outfits for some events (casual and fancy) we have coming up. We will be coming back, thank you Janet!"

"I went into Whiskey and Leather at OnePaseo today and I was so put off by the customer service and just the overall atmosphere. I am born and raised here but for the last 7 years I have lived in a small town in Northern CA and this store reminded me exactly why I moved. As I go to walk in, both girls that were working were standing right in front of the door and gossiping about something. I was so uncomfortable I even stopped and the girl said “oh sorry don’t mean to block you” when in my mind I would think “hello welcome!” Would be more appropriate. I continued to walk in, looked at a pair of pants, went over to the little kid section they had, and then to the jewelry. The girls started to walk back as I was walking out and not a single word as I left. If you are selling HIGH priced items you better have a high quality of customer service, and unfortunately they do not."

"Update: I can't believe how quickly the mgmt staff responded and took action to my review! Within a couple hours they remedied the situation (which was completely unexpected). Considering the pricing issue was my only concern with my prior review, I've updated it to give them 5 stars. I love shopping local, and their response shows how important customer service is to them. Well done! I'll be back to shop again! This is a really cute boutique, however, I was put off a bit with their pricing (overpriced). I picked up the item pictured below, but there were 2 prices on mine; one printed on the box for $12.95 and the store's label for $15 (if you look closely you can see the $12 under the sticker in the upper left corner). I purchased the item and was charged $15...I asked about the price on the box but was told that was a "mistake". I thought they should have honored the price but didn't."