Drive Rite Automotive

"It’s nice to have a place I can trust to take my vehicle for needed oil changes and repairs. Businesses like yours are the kind I love supporting. I’ll be back, for sure."

"My Ford F 150 was towed to Drive Rite. I was advised that the alternator had failed and I approved installation of a new one. I was extremely pleased that David investigated the CAUSE of the failure (related to a short in the wire system) and instead of just slamming in a new alternator and sending me on my way. The mechanics traced the wire failure (appears to have taken hours to locate) and replaced it AT NO ADDITIONAL COST! David was concerned that potential damage to the battery might cause its failure in the future so he slow charged it, then let me know that it was not damaged and would recharge further as I drove it. Drive Rite's "going the extra mile", keeping me informed of developments, and not charging me for extra time taken to "make it right", is the reason this customer will return again and recommend Drive Rite to any and all. Nice to feel so good about a well run and personable business!"

"Nice people, but in fairness they should stick to smog checks. Made an appointment for a steering sensor calibration issue. I showed up and Hari said he would need it a couple of days. No problem. Got a call the same day that he diagnosed with a steering wheel not being aligned causing the calibration issue. He said he could take care of it but in a couple of weeks after this. Hence the reason for my review. I have a Prius and the steering sensor is auto calibrated and it ended up being an issue with a non-OEM sensor. The sensor auto calibrated even with the wheel being off centered. Bad diagnosis. So you evaluate it as you may. My take away: I won't go back for issues with sensors not communicating and behaving correctly. Maybe a smog check."

"It was difficult to get a quick response at times, other than that I think that they are very thorough straightforward and that's what you want. I brought my vehicle to this place and I think they did a good job considering what they were working with."

"Getting an update on what's happening with your car is like pulling teeth. They say that they will contact you and they never do. They have also taken my keychain and a knife that was in my car and don't even say no they didn't. They just gaslight me into thinking that I put it in the car that I left with them but I didn't get back in the car after I left it! They also added services on that I didn't want. I will NEVER use this place again!"