Subway 3807 Fairmount Avenue, San Diego, CA 92105

"Today I was upset by the bad service I just received in 12/10/23. It makes no sense but I was waiting in line and the lady at the counter said "I'll take the next to people behind you first." I couldn't understand why. I had was waiting in line and was next to be served. I was clearly a paying customer and was next in line. I walked out feeling frustrated. Perhaps there needs to be more training or management needs to have a discussion with their staff about what is considered good customer service and what is not. I have always been a good customer to them. I don't understand."

"got my order completely wrong. and missing meat portions."

"I hate to make reviews but as someone who is pregnant and very upset about my experience here I need to let someone above know. The costumer service is terrible here. My husband went to pick up my order and accidentally dropped both sodas on floor, the employees gave him a hard time saying he did it on purpose. Imagine being in his shoes, he was completely embarrassed and got anxiety, so he got the bottle sodas. They made a big deal and on the phone when I called later she told me he was being rude when that was not the case. But that wasn’t the issue, My pickup order was made incorrect had to drive 20 minutes back to not even get my full refund but for one sandwich. I feel it was a huge waste of my time especially pregnant and not being able to eat what I want. My experience here could have went well if not for the manager girl and sandwich artist lady. I was hung up on and that is the only reason I came back for my refund. It made my day horrible and I hope you train your employees to be more mature when handling upset customers. It is inappropriate to grab merch, slam it around, laugh in their face, and gossip about them right in front of them with other employees. I hope this establishment gets the refresher they need, it doesn’t take much to provide great customer service and let the customer walk out with a smile. GET IT TOGETHER. Also what manager goes to the back (on the phone with GM) with full register wide open and other employee making sandwiches. That’s a big NO NO. I am happy to say your employees have ruined my experience with subway and I know you don’t care but I will not be coming back."

"I come here always enjoy my food but they need to train the new employees better they barely put any topping on the sandwich which left my Sandwich which dry I never had a sandwich this small from them I’m super disappointed especially since this was my first meal of the day"

"Just received my doordash order to find my sandwich with no avocado i added and no cheese? Never again."