Subway

"The girl who attended us seemed very frustrated and bothered with every request. When I was done paying she stuffed two soup cups inside the same sandwich sleeve as if I was going to walk away with a soup cup tilted vertically in a sandwich sleeve. When I asked for a bag she seemed as if she was going to loose it. I proceeded to take the two soup cups out of the sandwich sleeve and she seemed even more bothered when I was trying to recollect myself with all the items without a bag and all while attending a sick child. She was more worried about ringing up and charging the next customer as I was in the way of the next customer from using the credit card machine. All this time not acknowledging that I couldn’t walk away as quick because there was no proper packaging provided. I think the restaurant has given the employees little support and they must have high turn over. You can tell when a restaurant values profit over customer service, it reflects in the employees attitude because they deal with all of the backlash. Although I know this may be a problem w the restaurant not giving the employees proper support the attitude that the employees have, still have alot to say about the over all experience. I did regret not walking further and making it to the hospital cafeteria."

"The frontline staff is amazing and do the best they can with what they are given to work with. I think it’s pretty sad and disappointing more care and thought isn’t given to this location. It’s evident it’s not a priority, despite the amount of people served, and the population. Often times the quality of the veggies is poor, and they are often out of a lot of items. I understand that people get frustrated with the wait times, but that goes above the frontline workers, they need support from higher up and more resources. Thank you workers, for all you do!"

"Place is atrocious. Staff have a stank attitude for no reason. I have gone a few times and was maybe only content one time. Had one of the male workers one day tell me he couldn’t serve me due to him about to go on break and then proceeded to make himself a sandwich and I had to wait about 10 minutes until another worker had shown up. Had a redhead female tell me once that they weren’t serving sandwiches until 5pm when nowhere on there times posted it stated they closed at a certain time. Employees have no customs and courtesies place is extremely dirty for being located at a hospital. Do better, these employees make the hospital look bad."

"Respectful and service oriented employees. Between the masks and plexiglass, employee had to keep asking about my preference and wanted to make sure he had order correct. Cashier was being verbally beat up by another customer about change and she maintained her cool. I'm sure working on the grounds of a hospital with frustrated/worried customers has it's challenges. She handled herself extremely well. Composed."