Rubio's Corporate Office

"I purchase takeout orders from store number 16 in Temecula almost weekly using the app. Every time we pick up the salsa bar condiment part of our order is incomplete. Whoever goes in to pick up the order constantly has to count the cups and inventory them even though they are all checked off on the front of the receipt. My last visit included Manny, the team leader telling me that they don't have all the supplies they need in the takeout refrigerator. The salsa bar which is two steps away. So, that's a pretty feeble excuse for giving people incomplete orders. It defeats the convenience of having an app and takeout option if it's never correct in the bag. Will seriously consider finding another Taco Tuesday restaurant to frequent in Temecula."

"I had a Birthday offer - free entree with purchase of a regular entree. The app wouldn’t let me order it as was stated. Not happy with the new format on the app. Generally frustrated with Rubios now"

"Order it all steak burrito That chicken instead Took it back They gave me a steak burrito. But just couldn't find the meat It was full of rice and beans Maybe 20 little cubes I won't go there again and do not recommend"

"Have you ever wanted to try new menu items provide feedback? Join the Rubio’s Rewards and provide an email and periodically you may get the chance to reply to surveys that can earn you an invite to Rubio’s Test Kitchen which is located in their corporate offices. This is truly a chill experience - people are friendly and you get to comment on the quality of proposed new menu items. You reply to surveys and eat great food - what a treat. I’ve been several times and each time has been great"

"Here is the Mahi fish I found in my taco today. It’s tasteless, overcooked, and impossible to tell what type of fish. It’s literally 1/4” to 3/8” thick and obviously overcooked as well as being physically on the small side.both tacos were the same. I was hungry and tried to eat this and managed to eat most but had to break apart by hand. Still so chewy, basically just swallowed pieces but one part was so leathery tuff I couldn’t break apart by hand so of course it wasn’t eaten. Been going to Rubios since the Pacific Beach location when they first started. The experience is definitely not the same but changes do happen. This is a very sad example of what they’re resorting to for whatever reason I’m curious if this is even Mahi so will provide the part not edible to whoever monitors such issues when I can locate appropriately. Verify what you’re getting before walking out with your take out."