Carl’s Jr.

"Four medium combo meals cost us $60 dollars! They messed up on two of them. Ordered a plain cheeseburger, and they gave it to us with no cheese. Ordered a famous star with no cheese and they put cheese. Also, it's really not a lot of food for what you're paying. You're better off making burgers at home, which we usually do anyway."

"PAY ATTENTION!!!! We ordered a sandwich with NO MAYO and it came with mayo. We ordered a burger with NO CHEESE and they put cheese on it. And we had to park and wait 10min for it. Unreal!!! $20 for 2 sandwiches and y'all got BOTH wrong. Literally 100% failure rate in a single order, wow. Unacceptable. Last time we came here, same issue. Except it was only for one burger. We have someone with a severe allergy and these people are just so careless. These places are all raising prices constantly these past few years and can't even deliver a sandwich correctly. And this is literally the most expensive fastfood chain in the immediate area. The cheaper ones never give us issues and this place always does. Where's the value? Where's the leadership oversight and standards?"

"From the moment his voice echoed from the drive thru box to the moment I dashed away, Pedro was the epitome of service. He was bubbly and warm... at 3am! Thank you Pedro for your speedy, kind, vibrant service. I will always accept a Carl's Jr order, whenever I'm dashing, because of you! Come meet Pedro alongside the dream team at the Redlands location!"

"Asked for a santa fe chicken combo with extra green chili only to find out it had the same amount. Asked for a lot of pickles to only get 5 in a bag. Come on now like I didnt pay 17dlls for my order…"

"I was there at 6:30pm and the dining room was closed. It's frustrating but there is a labor shortage so I get it. However, it forced me to go through the drive thru which I hate. Why? I was smart enough to look in my bag to make sure I had what I ordered before driving away but I wasn't smart enough to inspect the food. Their Santa Fe chicken sandwich was delicious as always but the waffle fries were so overcooked they could be used as weapons. In addition, what is it with using tap to pay at the drive thru and they in no way hold it out to make it easy to use? And I'm not talking about them stretching outside the window. I'm talking about extended their arm just a bit. It seems small but this is the third time the person barely held it out the window while staring above the car into space. After asking to see the screen twice to put in my pin I had to reach way out, grab the device and pulled it down to see. No worries, I didn't hurt anyone. I told her what I was doing. She allowed me but did nothing to make it any easier. I guess she finds watching traffic interesting. I'll go back to Carl's because most fast food chains have done away with grilled chicken sandwiches, but I'll skip this location."