El Pollo Norteño West 1st 1525 West 1st Street, Santa Ana, CA 92703

"I don't know how to describe the quality of the food and the service. All I can say is the food is very old and nasty, the chicken is old rice is test bad nothing fresh besides the service is very bad customer service please I advise you don't go unhealthy restaurant."

"The chicken is good But they seem to have a problem with selling their advertised specials. Every time I come they get a bad attitude when I ask for it. Remove it if you don’t wnat to sell i"

"The cashier was really RUDE she had a bad attitude I try ordering a combo with double chicken breast and she said they don't make that combo I'm like ill pay the diffrence She said NO its a breast and wing, She said are you going to order or not? I'm like never mind ill take my business elsewhere She said ok leave I'm taking a break... I honestly never been treated like that as a paying customer I will never go back I do not recommend this place to anyone I felt belittle by this lady, But as a man I wasn't going to argue with her and decided to walk out"

"I love the customer service here! She asked for a review but did not ask for five star. Any chef who wants to improve their food and service is likely a good chef. Ordered 3 tacos and chips and guacamole. My salsa were super fresh, I can see it, smell it and taste the freshness. My flan cake was great, nice texture and sweetness maybe too sweet for me. I would like some good coffee in it :) . I think this place is great for the local and visitors. High value for lower prices."

"The chicken here is really good along with many of the other dishes. They give you good size portions along with plenty of tortillas. All the food I've tasted here was good quality and had lots of flavor. If a ride variety of salsas and you can also purchase guacamole for an additional cost. It's a great place to go to for family size meals or even catering. expect a bit of a wait if you order a lot though it's better to call ahead with your order if you don't want to wait. Oftentimes on the weekend you will see them outside grilling chicken."