Panda Express
1601 West 17th Street, Santa Ana, CA 92706
Hours open
Monday:
9:30 AM - 10:00 PM
Tuesday:
9:30 AM - 10:00 PM
Wednesday:
9:30 AM - 10:00 PM
Thursday:
9:30 AM - 10:00 PM
Friday:
9:30 AM - 10:00 PM
Saturday:
9:30 AM - 10:00 PM
Sunday:
9:30 AM - 10:00 PM
Photos
Location & Phone number
1601 W 17th St, Santa Ana, CA 92706, United States
About the Business
Panda Express is a popular fast casual restaurant located at 1601 West 17th Street in Santa Ana, California. Known for its delicious Chinese-American cuisine, Panda Express offers a wide variety of dishes such as Orange Chicken, Beijing Beef, and Kung Pao Chicken. The restaurant prides itself on using fresh ingredients and bold flavors to create satisfying meals for its customers. With a convenient location and friendly staff, Panda Express is the perfect spot for a quick and tasty meal.
Reviews
"I went to this location at 9pm, 90 minutes before closing. I had a hunch that was going to be too late for the food to be good. Sadly, my hunch was correct. The worst was the fried rice. It had been sitting long enough that it was crunchy and had that stale taste. The Beijing Beef had long-since lost its freshness. The noodles were ok. Not enough to keep me from going back, but I certainly won't go that close to closing time. I should have gone with my first instinct, which was Taco Bell. But you know that feeling when you really want Panda Express and nothing else will do?!"
"Foods good but I had no idea until I went to another panda express that this particular restaurant always had put rice or veggies underneath your protein spot, so less orange chicken/teriyaki and more rice/veggies because it's underneath your protein where you really don't notice till you're done. Annoying really"
"This review is specifically because of the manager Jocelyn. I really hate wasting my time with a complaint but it really is an upsetting matter for my family. My mother came in and she is a Hispanic women late 40’s non English speaker at that. As she was ordering she forgot the name of one of the items so she proceeded to point through the glassy Jocelyn was taking her order and completely ignored my mother and would not look up instead asked “what’s that”. My mother then asked her to look up to what she was pointing at because she could not remember or pronounce it. Jocelyn then went back and starting chatting and mumbling with another male worker and laughing while looking back at my mother. My mother then asked Jocelyn why she was manager with such an attitude and bad etiquette. Jocelyn rudely responded by saying she was the manager and could do what she pleases. Really Jocelyn? They did end up exchanging some words and as my mother was leaving she grabbed her food and Jocelyn then said “hope your food sits well”. Now obviously that’s very sarcastic and a passive aggressive insinuating something. Of course my mother wrote to corporate and let them know thee issue and informed her she is not the only one who has complained about her. No surprise there right. They did send her coupons for 2 free meals but the bad experience will still stay and she will no longer go there. You can bet if I was there to speak to Jocelyn and stand up for her she would have never treated my mother this way. Avoid the bad attitudes and map a different panda with better customer service and a an actual good manager :)"
"I arrived on time to get my pickup order and they told me it wasn’t ready yet. Took 20 more minutes to finally get it only for my order to be wrong. I drove back to tell them and they kept trying to make it somehow seem like it was my fault. They finally gave in and remade my plate and barely put anything in the plate. Never coming back. Employees are extremely rude."
"Yo, if you’re almost out of something , I would wait. Don’t serve less than half, I’m paying full price This is what I got served for broccoli beef. Seriously. And you still ask if I want to donate my change? How about you donate some of the money you ripped me off the food?"
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