El Pollo Loco

"cute and clean little spot, on the corner, plenty of light. Loved the red metal chairs and the very helpful staff. Gabriella served me, lovely woman. Great experience in a rough area of town, ppl were great. As I walked out a transient walked in talking to himself, they were nice to him though. I liked that a lot!"

"I went there to try the double Chicken tostada, the flavor was good and the service was good too. The place was clean but the only downside is that around the place you can see many homeless. This aspect of the place is not so comfortable, the price is moderate and has a security guard around there."

"I ordered a chicken tortilla soup and i regret it. The taste is awful and they just used chicken that is left in the table after cutting it, chicken skin and some bones too. The Campbell from a can tastes better than this. I had to actually add, lemon, salsa and a bunch of onion and cilantro to make it taste a bit better. Why did I do this? Friendly staff."

"It’s very busy and understaffed so I have sympathy for the workers there, but I ordered online and waited over 30 minutes to be able to ask an employee if my order was ready for pick-up. I was missing my cups and asked for them, but was urged to *take the drinks from someone else’s order* several times when I kept trying to tell them my order had the “choose your own drink” option with empty cups the customer fills on their own. All of this was something I would have overlooked prior to the upcoming incident because, once again, they are incredibly understaffed and I understand how difficult that is as an ex-food service worker and current retail employee. However, drink dispensers available for customers are filthy and nonfunctional. The horchata dispenser had a huge pool of liquid around it and spews over the counter and your sleeves. The drink had a dirty, metallic taste that somewhat irritated both my and my friend’s mouths."