Chick-fil-A

"Update: there's a 10 cents charge on Togo orders for bag. I hope the restaurant realize if the Togo folks dine in. It would cost the company even more money. Previously: Food was fresh, service could be better. Restaurant dine in area not well lit or inviting"

"I was very pleased to have been serve by Mary. She smile twice and ask if I needed anything else. She has outstanding customer service."

"Would give this 4 Stars but the curbside pickup is not open. Not sure why but that would increase service. Food is what you come to expect. If they opened up curbside service would increase, like a restroom that isn't closed. Till then, it's an easy area of improvement. 02/24 Revised review. Ordered on app. Waited forever for my food, over 20 minutes. I thought this was fast food. They only had one person working the register. I had checked in but there was no follow up and I still waited. Line in the drive thru and counter seemed long. I came at 7pm on a Friday night. Expect to wait."

"As the Dusher I can tell, it the best place for picking up. Every time in time, all staff is polite. Great work, guys."

"On September 7, 2023 at approximately 9:00 a.m. my family which includes my wife and 5 year old daughter after a long trip from Florida decided to take a break inside your restaurant on Topanga and Roscoe. When we walked in with our luggage nobody greeted us. They looked at us as if we were homeless. We spent all of our money to make it to California so my wife politely asked the managerif she could help us out with some fries or anything. She was rude and condescending. My wife left for a moment with my daughter and I remained in the restaurant. After 30 minutes a black lady came over to our table when I was alone and told me I had to leave. When I asked her why she stated that we had been there for over an hour and a half and didnt purchase anything. This is ridiculous and discrimination. When I asked her to show me any postage in the restaurant regarding this rule she stated that management hadnt taken action to put any notices out. I began to record with my video camera and the hispanic manager called the police. She never tried to speak to me respectfully at all. For the record my company is SHEPARD CHAKRA 7 and we are a digital marketing company with 1.8M views on Google. I have been in other Chick-Fil-A and sat for hours editing videos and producing music privately. This treatment is unacceptable and my family will be taking legal action! I would like this message to reach Craig Stokes personally. The police escorted us off the premises. This is racial discrimination. To add insult to injury the hispanic manager never communicated. She just sent over her Black employee to do all the talking! I have recorded the entire incident. I SMELL A CHICK-FIL-AWSUIT. I also submitted an complaint through the corporate and spoke directly to supervisor Kenneth! This will be addressed properly!"