Starbucks

"I went to get my pickup order and my drink was accidentally made cold. Normally I would just take it, but it was pretty cold outside and wanted a warm drink. I let the very tall gentleman named Andrew know and he said he would remake it no problem. As soon as he did, I proceeded to accidentally knock it over and spill the entire thing! He remade it AGAIN with no problem, wouldn't let me repay, all with a smile on his face. I interact with him a lot and I have never seen a rude or cross interaction from him, even with irate customers. He is truly a fabulous employee and represents the company well. Thank you, Andrew, for you're tireless effort to put the customer first!"

"We actually just met with our realtor there to discuss a property. Nobody bothered us. It was quiet and very clean. Not too crowded. A great place to stop for a coffee in banning. Service was A+"

"everytime i come they mess something up. they need retraining !!!! look at this matcha, did they shake it in the cup??? how is this so white?? do they know what LIGHT means??"

"I recently visited Starbucks and was thoroughly impressed with the exceptional service and wide-ranging options they offer. The staff members were extremely efficient despite the bustling environment. The wait time at this particular location, though it gets quite busy, was surprisingly manageable. Starbucks always seems to have a great selection of cups, gift cards, and coffee beans. I'm always on the lookout for unique designs and flavors, and they never disappoint. Whether it's their festive holiday mugs or their limited edition gift cards, there is always something that catches my eye. However, one area that requires some improvement is the restroom. Understandably, the employees were occupied attending to the numerous customers, resulting in the cleanliness and upkeep of the facilities being slightly neglected. It would be beneficial if a more attentive approach were taken towards maintaining the restrooms. Additionally, the floor could also use some work. The high foot traffic and constant movement can take a toll on the appearance and cleanliness of the floor tiles. Regular maintenance and cleaning would greatly enhance the overall experience of visiting Starbucks. Overall, Starbucks continues to impress with its great service, fantastic selection of cups, gift cards, and coffee beans. While areas like the restroom and floor maintenance need attention, it is understandable considering the fast-paced and busy nature of the location. With some minor improvements, Starbucks would undoubtedly remain a top choice for coffee enthusiasts like myself."