Westlake Village Inn

"This was the first time staying here. Loved everything about the hotel. The grounds are amazing , the staff so friendly. The spa was beautiful. Can’t wait to come back ."

"Do not stay here if you need wifi. Westlake Village Inn is branded as a luxury hotel. Their website states that sitewide wireless internet is available. I came here not only to relax, but also to do some work. Their WiFi consistently disconnects users. As a result, I lost a lot of time and money due to connectivity issues. I called the front desk and asked if they could switch rooms or give me a discount due to the unavailable WiFi. They responded that WiFi is a complimentary "extra" service they provide, and that they can't give a discount for it, despite it being advertised on their website. From my perspective, it's a part of the price since I'm paying for what was advertised. While they did offer to change my room, it was one that cost less than the one I paid for, yet I would be required to pay the original price. Additionally they said it wouldn't change anything about the WiFi situation. Shocked that a luxury hotel treats its guests like that. What kind of luxury hotel doesn't provide a reliable WiFi connection? Doesn't sound very luxury to me."

"This review concerns the Westlake Village Inn used as a Wedding Venue. We (BELLA VITA EVENTS - EVENT COORDINATORS) got the chance to work here for a few Weddings. This Venue -and its whole block- is full of elegance and European charm. Nestled amidst manicured gardens, a great pond/lake, and scenic landscapes, the setting provides a romantic backdrop for a perfect celebration. The attentive and professional staff at the Venue goes above and beyond to ensure every detail is flawlessly executed, making the whole process enjoyable. From the idyllic ceremony locations to the exquisite reception spaces, the venue offers a versatile canvas for couples to create their dream wedding. The Westlake Village Inn stands out as a quintessential choice for those seeking a sophisticated and enchanting setting to say "I do." We highly recommend! - BELLA VITA EVENTS BY DEBORAH JAMES."

"My family and I stayed here 3 days 2 nights and I’m already writing a review before we even check out. If you want a good night’s rest don’t stay here. First night was to noisy, there were people walking around being loud but ignored it and decided not to stay here again. Second night again. This time I called the front seat at midnight and complained about the noise in one of there villas where someone was having a party. At 12:30am a car alarm started going off on and off. Finally at 2:30 I walked over to the lobby and complained to the front desk lady and all her and the tall security guy said was “there is nothing we can do about it” Really???? I was not the only one complaining and they still didn’t do anything for 2 hours. It was unbelievable. I won’t be booking here ever again and will go back to staying at the Hyatt regency or the Four seasons just a couple minutes away. Now for the hotels: California Vehicle Code states that a police officer may tow a vehicle if the alarm system continues for 20 minutes so please when a car goes off for this long don’t tell your tired guests that there is nothing you can do."

"I was there for a wedding and the grounds are beautiful. There's a small lake with ducks and small turtles. There is a golf course across from where the venue was. There was construction in front of the hotel but plenty of guest parking on their lot next door. We did not book a room there so I can speak for that. Overall it's a nice place to visit."