Cole Haan Outlet 4211 Camino De La Plaza, San Diego, CA 92173

"Store schedule says opened @ 11 a.m., but by 11:15 a.m. doors remained locked, lights off, and no answer after calling the store. Two customers waiting, two customers lost and disappointed."

"This store needs a new manager!! Terrible costumer service from the manager. But the workers were very nice, i feel bad for them"

"It was very pleasant to visit this store, and staff are pretty attentive for what they were doing for customers, and they were helpful. It is a good store to visit and purchase Cole Haan's items. Not all Cole Haan is the same as this store in terms of assisting and acknowledging customers."

"Andrea, Humberto and Emanuel are excellent customer service oriented. They each took care of our exchanges and went above and beyond to ensure we left their store happy and satisfied customers. This is your store to shop Cole Haan, period!"

"I have been a long time customer of Cole Haan and had great shopping experience in all stores I went, except this one. Cole Haan has medical professional discount, which is stated in their website, and I have been getting this discount all the time. However, the staff in this store were not aware of that and were very inclined to give the discount, even after showing the website. They did not want to honor it because "we don't know this discount." This is a normal thing at Cole Haan. Staff did give the discount(the right thing to do), but looked very annoyed and threw the receipt to me and sarcastically said "have a good day." Terrible customer service."