Jimmy Choo

"Went in there with my fiancé on 02/18/23 to look for some wedding shoes and when we went in there was not one “hello” from the staff when I said hi to them. Not one staff member came up to us to help and just stared up and down at me and my fiancé as if we couldn’t afford anything from the store. Maybe it was because he had tattoos. My fiancé makes in a week what these staff members make in 2 months. We just left after being stared down for 7 minutes."

"Horrible quality and not what I expected from Jimmy Choo. I bought my wife a white bag and was expecting better quality especially for the prices they charge. Within a month there was a mark on the rim of the purse that could not be removed or treated. I called them to see if there was a defect on this line and they were no help of course. They offered to send my wife’s purse out to be fixed but that it would be on my own dime! How does a month old purse go bad so fast? My wife has other major name brand purse and nothing like this has ever happened. I would suggest saving your money and going to Gucci across the plaza or another name brand because the quality at Jimmy Choo has unfortunately cut corners."

"We went there today (11/23/2020) to shop some shoes. Compared to all the other stores there where cautious measures have been taken to observe social distancing, this store seems have a looser policy that no doorman was there to control the capacity and traffic. It became very crowded after we got in and there was a lady coughing constantly inside the store without a proper cover of the face. After around 10 min or so, we realized that we should leave before it was too late. I hope Jimmy Choo can realize how important to observe social distancing for the customers and its employees. However, the employee who helped us was very friendly and helpful."

"Nice shoes and staff. The staff went above and beyond to find a pair of shoes and have it delivered from San Francisco I love that type of customer service."

"We were looking for a pair of shoes. My wife found a great pair. The salewoman was awesome. The mall is great. If you want sales in shoes, you must go to this store."