Ferragamo,

3333 Bristol Street, Costa Mesa, CA 92626

"Bought a couple pair of Ferragamo shoes at Saks and a belt at Nordstrom, which came with out any packaging/Box for a $600 belt and one pair of shoes didn't even have a dust bag.I decided to go straight to the Ferragamo store at South Coast today for a pair of Loafers, and I was not disappointed. I ran into Maddie who was an absolute rockstar. She provided some of the best customer service I have ever experienced (Extra Soles so the Loafers fit like a glove, Dust Bags, Proper Packaging ) Thanks again Maddie for treating me so well! Ferragamo is beyond lucky to have you as an employee. -Eben"

"I would like to compliment Maddie at this store who was super genuine and real. Truly wanted to help me and my fiancé find the best shoes for our occasion. Appreciate it so much I had to come write up a 5 star review just for her. She is great at what she does, store manager take note."

"Bought two high end pairs of croc Ferragamo loafers and now one of them is basically falling apart after a few wears. Reached out to the store for help and they refuse to give a call back. Horrible customer service, stay away."

"Do not go to this location. They will not honor the return policy and claim your products were worn for items that were shipped directly to my house. The morning weekday manager there is also absolutely unhelpful and rude."

"Everything was on point. From Customer service to product line, perfect. Matthew’s guidance really made a difference in my experience, I’ll expect to see him more often. As a young adult not many stores pay attention to me. It’s a nice change of pace for this company to start noticing us. I expect great things from the new product designers."