Red Wing - Anaheim, CA

"Brittany is a five star employee. Make sure you give her a raise she has excellent customer service"

"Was really pleased with the customer service I received at the Anaheim store. They took the time to make sure I was completely satisfied with my choice of boot that I ended up purchasing."

"Don't get the tuff toe here. They do a terrible job and obviously do not caring what it looks like. You would think after dropping 300 bucks your want to where your new boots with pride, but I was just embarrassed like I kneeled in something unpleasant. Now I have to wait over month for corporate to repair them... Who ever is doing it should be ashamed or at least trained before messing with what once was a quality product. Honestly; I regret not driving the extra distance to Boot Barn. Anna was nice, helpful, and honest though."

"Beware of padding your bill. My husband went in to get a new pair of work boots. The sales guy wanted to do a 3D scan of his foot and preceded to open a new package of socks and told him to put them on even though he already had a pair of socks on. So my husband found a pair of boots and inserts and Francisco kept trying to sell him the socks. We weren’t interested so he said he would just give him the socks since he already opened the package. He rung up the purchase and said he charged us for the socks which were $26 but gave him a discount of $27 to cover the cost plus tax. He noted it as a union discount on the receipt. My husband has been going to that location for 20 years and has gotten a union discount regardless. Not good business. Won’t be going back to that location next time."

"I took my Men’s TRUWELT 6-INCH BOOT Style #4403 to get them resole. They looked at them and the guy at the counter said “I don’t think we can no longer resole these boots”. And honestly he started giving me some lame excuses. So I asked for a manager and he also gave me some BS excuse. I told them “no problem. I’ll take them to the other Red Wings where I originally had them resole: Red Wings in Culver City, CA.” I have been wearing Red Wings boots since early 1995. When I left high school and got my first job. Update: 5/17/2019 These are the boots they(Red Wings in Anaheim) said they couldn’t resole. Red Wings in Culver City had no issues with having them resole."