Shoe City Long Beach 4170 East Willow Street, Long Beach, CA 90815

"Opens at 10am everyday. We here and it's 10: 15 and no sign of anybody inside preparing to open. It's sucks."

"Many of the shoes were out of stock. Hard to buy shoes if they don't have any."

"I bought a pair of shoes, and the cashier told me to come behind the counter to spin a PRIZE WHEEL! and I WON! A PAIR OF SHOES! He told me I could pick any pair worth 39.99! I will definitely return!"

"Walked in here with my spouse to kill sometime before the Superbowl and to try and find some heels for a wedding. When we walked through the metal carousel, my spouse split off from me to look at the Men's section and I made a beeline for the heels. The woman who worked there started following me around, hiding behind displays, but keeping an eye on me. When I finally got uncomfortable enough, I turned to look at her and she immediately said, "You were in here yesterday." I responded, "This is my first time in this store ever." She insisted that I was there the day before. You'd think I'd remember that... I tried to joke that I'd be interested in meeting my doppelganger, but Ive definitely never set foot in that store before. She started getting a bit hostile and definitely profiling me as some sort of shop lifter. I found my spouse and we left the store without buying anything. That was the first and last time I'll ever go into Shoe City. Wish I could give zero stars."

"Really good customer service! Friendly. Came here after looking at multiple stores. Hate it when staff don't acknowledge you, act like you are not welcome or offer to help (went to shoe stores at Lakewood and Cerritos mall). When I came here it, they greeted me immediately and even helped me pick out a good pair of running shoes. It was refreshing. I'll be back."