Feet World

"They don’t have anything available here, every shoe I liked was out of stock. Men and women shoes. So I decided to check out their online store and it’s a mess, everything is marked as sold out and have about 6 pairs of shoes to look at in every category. Their Instagram page is dead too. Do better !"

"They had the shoes I wanted and the women working was so kind."

"It is a great store with excellent customer service if the two young ladies working there change their attitude, get off their phones, and stop gossiping to help the customers. There is a man who made my experience great when I purchased two Ugg Tasman boots and great when my parents came to buy three pairs of Birkenstocks. Unfortunately, my sandals did not fit, and I returned to change the size. I went into the store on Tuesday to exchange the size, but I saw the clogs. And I asked a young man if I could buy the Boston clogs instead, and he said yes. I was unaware that he gave me a narrow fit (until today, December 28, Friday that I came into the store), and the shoes did not fit quite right with socks on when I got home on Tuesday. I came in today, and the two young ladies at the front made my experience not so great. If it weren’t for the older, tall lady there today, I probably wouldn’t have come home with my clogs in my correct size. I am now aware what size I am because of the lady who assisted me! I didn't catch their names, but I went to the store on December 28, 2023, in the morning. I hope the customer service continues being great and that those two young ladies start doing what their job entails and help their customers."

"I commend your rep Aman for his outstanding service! He was personable, thoughtful, and very knowledgeable. I walked out in my new Birkenstocks a satisfied customer."

"This store has terrible customer service. We went yesterday and were interested in purchasing Dr. Martens. The lady who was behind the counter was horrible! When we approached her for a size, we noticed she was on the phone. Employees should not be allowed to be on their phone texting, they should be working and attending to customers. She went to the back and yelled the only size they had. Why would you yell? You approach the customer and let them know. She didn’t even offer to check other places for the shoe etc.. A gentleman working there who was helping another customer noticed we were upset and offered to help which I did appreciate. That employee should be fired! First of all for being on her phone on the clock. Not acceptable! You should be there to work."