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Forever 21
350 West Hillcrest Drive, Thousand Oaks, California, United States
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About the Forever 21
Forever 21 is a trendy clothing store located at 350 West Hillcrest Drive in Thousand Oaks, California. We offer a wide selection of women's dresses, tops, and plus size styles to keep you looking fashionable and on-trend. Our men's clothing collection features the latest trends and must-have pieces for every occasion. Orders can be picked up in-store within 5-7 business days, and our friendly customer service team is available to assist you with any questions or concerns. Visit us today and discover the hottest styles at affordable prices!
Photos of Forever 21
350 W Hillcrest Dr, Thousand Oaks, CA 91360, United States
Opening hours of Forever 21
Monday:
11:00 - 20:00
Tuesday:
11:00 - 20:00
Wednesday:
11:00 - 20:00
Thursday:
11:00 - 20:00
Friday:
11:00 - 21:00
Saturday:
11:00 - 21:00
Sunday:
11:00 - 19:00
Reviews of Forever 21
"Was treated horrible by cashier today 7/8/2021 at 3pm..The Oaks mall. She basically waved her hand in our face to get lost. Will not be returning. One stop rip off. Clothing is cheap, sizes are off unless you are considered large and wear a size 6. This shop should be called twelve forever. Service is horrible. Sales are final, they will not take returns. I would skip and shop somewhere more reliable, respectful and customer centered."
"Moises at the Thousand Oaks store was so nice, patient, knowledgeable and friendly. He should be employee of the month as all customer service providers should follow his way . Such a great addition to this store . He was so friendly and works well with the buyers . Definitely would shop there just for him !! Moises is definitely five star service and great to know ⭐️⭐️⭐️⭐️⭐️"
"Worst experience ever with this company, the store manager with red hair was so rude when i asked about returning some items bought just a few days ago. Not to mention she reaked of alcohol. She was slurring her words just a mess. I can’t believe you allow people like that to work here. I had to ask a rep for her name because she hid her badge from me. Her name is Bonnie"
"Purchased a pair of shoes on Saturday for my daughter.She wore it at home to check out the fit. It was too uncomfortable for her. Perhaps the next size would have been fine. We had the receipt but the store refused exchange. They advised us to bear with the pain until the shoe conformed to her foot. How on Earth can a store have such a policy for shoes? Avoid buying here unless you are sure you got the right fit."
"associates and management is poor. i asked if i could do a price adjustment for a beanie since they have 2 for 6 and i only took one at first since i wasn't sure if my bad was going to like it then i went back and asked if it was possible to get a price adjustment if i got a second beanie since it worked out and the manager said no because i would have to buy them together and i said okay so if i were to return it and buy it back plus a second beanie it would be do-able since they're being bought together and the manger said no because of some bs reason like okay not even a sorry no because it could be used or some dumb reason. bad customer service.. bad attitude and she didn't even give me her face just told her associate to tell me NO even though she was standing right in front of me with her back facing me"
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