Caro Bambino,

2703 Main Street, Santa Monica, CA 90405

"Daniella went above and beyond helping me with a gift. Adorable sweater and matching beanie. Thank you!"

"Super awesome, friendly, really cool stuff and good material organic cotton on the onesie I purchased"

"I cannot recommend this store. We went to the shop to buy shoes for our daughter. As our daughter is learning to walk, she is still walking a lot on her toes. The sales personnel saw how our daughter walks and recommended us very pricy shoes. After a few hours of walking, the shoes started to get holes at the toe of the shoes. We went back to the store the very next day. Unfortunately, the sales woman did not know how to deal with our complaint (which was astonishing to us as dealing with customer complaints is super standard in retail) and needed to talk with the store owner. Michelle texted us some days later, assuming incorrectly that the holes resulted from our baby crawling and they only take back unused products which are in perfect condition. Describing again that the holes resulted from our daughter walking on her toes, on which basis the sales personnel recommended us these shoes, I have not received any answer on my message. We are absolutely disappointed about the recommendation, the communication and the handling with customer complaints."

"I have been looking forward to going to this store since before I was pregnant. Now being 16 weeks pregnant, I made it a point to visit when I was in town. I walked in and the sales woman was helping the only other customer in the store. She never once acknowledged my presence in the 15mins I stood there with my hands full of items. Never a “hello”, “I’ll be right with you”, or “let me know if you need anything”. Even when I was standing at the cash register wanting to pay, she never turned her attention from this other man. All of my excitement was gone… I put my items down and left. And of course that wasn’t acknowledged either. I’m extremely sad and disappointed. Luckily there are other amazing baby stores on this street so I was able to find the cutest things - and they were HAPPY to assist me!"