Brixton - Corporate Office
3821 Ocean Ranch Boulevard, Oceanside, California, United States
About the Brixton - Corporate Office
Brixton - Corporate Office is a clothing store located at 3821 Ocean Ranch Boulevard, Oceanside, California, United States. As the corporate office for the popular clothing brand Brixton, this institution serves as the headquarters for the brand's operations. From designing new collections to managing distribution and marketing, the dedicated team at Brixton - Corporate Office ensures that the brand continues to offer stylish and high-quality clothing to customers around the world. Visit us to discover the latest trends and classic pieces that embody the Brixton aesthetic.
Photos of Brixton - Corporate Office
3821 Ocean Ranch Blvd, Oceanside, CA 92056, United States
Opening hours of Brixton - Corporate Office
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Brixton - Corporate Office
"Don't buy from them, they won't ship what you order, they'll just say the items they have are defective and refund you all the while still taking orders for that item on their website, oh and they also send those items out to other store so they can charge triple what brixton was charging, I used to think you were a great company but after this I will never use your products again and I will tell anyone who will listen how terrible of a company you are"
"I recently placed an order for over $600 which I completely regret now. The customer service with this company is nonexistent. I've sent several emails about the issues I was having. To the point I had to contact my cc company to dispute the charges due to the fact that part of my order never arrived and what did get delivered showed up over a week from the scheduled delivery date. Not only was the entire experience disappointing but after receiving part of my order, most if not all the merchandise is low quality and irregular fit. It's been weeks since I've left my messages requesting assistance in resolving this matter. It honestly feels like they're trying to run out the clock, since you only have 30 days to return unwanted items. To anyone reading this, please rethink your potential purchase from Brixton and let this be a warning to you. If I could leave zero stars, I would. My disappointment is immeasurable and my day is ruined."
"I bought over $300 of merchandise from them. I really like the way they fit but the quality is sub-par. One of the Jeans I bought, 3 out of the four buttons fell off with just a few wearings. When I contacted them they said I needed to provide them with all of the necessary proof of purchase and pictures showing the issues with the pants. But it turns out their customer service is probably one of the poorest experiences I have ever had. With tons of follow up I am not getting any reply. You would expect a clothing brand to be taking care of their customers with great respect, but they fall so short of doing so. I gave them 2 stars because I really like the look and feel of the clothes but If they can't correct their obvious flaws I will never do business with them again."
"worst customer service ever, orderd a month ago and got an incomplete order of items shipped to me when I finally did get my package. the shipping receipt stated I got everything but there was missing items. still no refund Still no call back even though I explicitly said to call me because they take days between email correspondence. and I believe every time I got an email reply it was a different person so I had to explain myself all over again. I will be discontinuing my support and spend my money elsewhere"
"I’ve emailed and called over a dozen times trying to get my order sorted out. I’ve left messages with Mark Smith multiple times and no one has contacted me back. This is by far the worst customer service I’ve ever experienced. After working in the custom service industry for 20+ years this will be the first business I’ve ever called the BBB about."
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