Shiekh,

22500 Town Circle, Moreno Valley, CA 92553

"Hate to say it but they need all new staff"

"My bestfriend, godkids & myself went into the store to look around at shoes.. Richard assisted me in finding the sizes that I needed. He is definitely the real MVP. My bestfriend didn’t want me to buy her some shoes but I did anyway & he did his absolute best to keep it a secret! I appreciate you Richard!!!!!! You’re the best!!!!"

"I was Christmas shopping for my son and Michael helped me find all the right things I needed minus the fact that I was back and forth on a few things he was patient. This mall has really gone down hill it's sad but I'll continue coming for the service."

"Carlos is always busy to take care of his customers, customers should be his number one priority but he never available to help out with issues . Need a new manager that can step up to the plate and take care of his customers bad customer service"

"Gave one star because there was not an option for 0 stars. Lord knows they don't deserve any. My issue was I ordered and PAID for a pair of shoes online with the option for next day pick up. When I arrived I presented my Order # and the employee (Carlos) went to the back to get my shoes. Carlos came back with the box, showed me the box with the size I ordered printed on the box (Sz 11), asked if I wanted to try on the shoes I declined since it was a busy day. Carlos bags the shoes and I proceed back to my vehicle. When i get to my car I decide to inspect the shoes fully and as I look into the shoes I see a (Sz 10) sticker in one of the shoes so I inspect the other and both were size 10. I took the shoes back to the store where the workers seemed to be "surprised" at what had taken place and offered to give me the creased shoe off of the display mannequin. After I declined and asked for a refund they processed a refund and issued me a receipt that read the total of the shoe without tax. I however paid tax so the amount of the tax was not reflected on my receipt. I asked for a manager and the employee stated no manager was in, after I persisted the employee found the manager "in the bathroom" I waited 30 mins before a guy comes out playing Mr.Nice Guy claiming he is the manager and store owner and wanting to shake my hand and ask what the problem is. I explained the issue only for the "manager" to basically say the receipt they issued me with my "refund" doesn't reflect the actual balance of the refund I should be receiving. Which makes no sense, he proceeded to blame the system and having to "log it in" but the system wouldn't update until Monday. All while every objection I had was met with "is there anything else I can do, have a good day" Honestly I don't know what kind of rinky dink operation Sheikh is but this was my first and last time ever going in or around that store. Just by reading these reviews I know many people have experienced what I have with that idiot of a "manager" the store has. Store is a waste of time, the employee morale is low and management is a joke. All in all, youre better off spending a few more dollars elsewhere to deal with better stores who cater to their customers when the store is at fault."